National Restaurant Association Solution Hiring for Instructional Designer Job at Orlando, FL Full Time

The National Restaurant Association and National Restaurant Association Educational Foundation are proud to be part of highly respected industry, providing hospitality, opportunity and quality of life. And much like the industry we represent, we have a dynamic, diverse and inclusive culture, grounded in trust, hospitality, collaboration and innovation. These are the core values that inspire our work, and what we’re looking for in an Instructional Designer for our Training & Certification products.

The learning products offered by the National Restaurant Association reach nearly two million students each year. Our ambition is to provide our global audience with innovative, engaging training and certifications across multiple platforms. We produce a wide range of products in a variety of hospitality segments, from textbooks to custom online courses, through our ServSafe, ServSuccess, and AHLEI brands, among others. The portfolio is centered in digital offerings but includes print-based deliverables as well.

As part of our Learning & Development team, you will apply adult learning principles, current instructional design theory and delivery-specific expertise, in the development of engaging, innovative eLearning solutions, and occasionally classroom materials. Position requires strong writing skills, including ability to write instructional and conversational text, as well as scripted dialogue.

Ideal candidates bring minimum three years of experience, designing and developing training products, and knowledge of Articulate Storyline. Must have proven experience applying storytelling techniques and narrative writing to instructional design, with strong attention to detail, and an eye for information design. You’ll thrive in this role if you are highly collaborative and flexible, bring a progressive and positive mindset, and ability to manage multiple, deadline-driven projects and priorities.

Position can operate from our Chicago or Orlando offices.

Responsibilities:

• Working collaboratively with project team, define the product design specifications and instructional strategy for assigned projects. Act as the owner of the product’s design, development style, content execution, and instructional standards.
• Contribute to development of project schedules; design and develop training products as assigned. Tasks may include needs analysis, assessment creation, instructor materials creation, eLearning authoring, content writing, media development, reviewing, and testing.
• Use style guides, templates, development processes, and any other materials provided to complete assigned work.
• Provide technical understanding and instructional knowledge to meet the needs of target trainees. Work with subject matter experts to ensure accuracy of content, and grow subject matter expertise and positioning knowledge to support these aspects of assigned projects.
• Conduct gap analyses and job task analyses, and determine training objectives for products according to these analyses and best practices in learning theory.
• Plan quality assurance procedures and conduct quality analyses on vendor-related projects and existing product suite; conduct these analyses with the goal of continuous improvement for all training-related deliverables.
• Work with creative team to ensure products meet WCAG 2.1 AA accessibility compliance guidelines.
• Adapt products across formats and audiences, ensuring instructional intent is preserved and media elements are useful and engaging to the learner regardless of format. Keep pace with eLearning and classroom trends to ensure products are relevant and attractive to learners.
• Work on special projects and other duties as required helping to promote department’s success.
• Research and make recommendations on educational best practices, instructional resources, instructional technologies and multimedia hardware/software to support teaching and learning.

Requirements:

• Bachelor’s degree required. Concentration in Instructional Design, Online Learning, Education, English, Technical Writing, Psychology, or Human Resources preferred.
• Three years of experience in designing and developing training products, with at least two years related to eLearning.
• Coursework or experience in learning theory, adult education, and instructional methods, media, and systems design.
• Highly functional knowledge of Articulate Storyline required.
• Strong communication skills (verbal and written) and math skills.
• Ability to maintain confidentiality of work records.
• Strong organizational, priority-setting and time-management skills
• Self-motivated, customer focused, and capable of building productive, collaborative business partnerships.
• Deep functional knowledge of eLearning design principles and technologies.
• Deep functional knowledge of instructional design and adult learning knowledge.
• Demonstrative abilities in collaboration and teamwork.
• Vendor and consultant management skills; ability to direct and coach a temporary team.
• Strong interpersonal, conflict management, and diplomacy skills.
• Advanced problem-solving skills.
• Highly adaptable; ability to prioritize work in a quickly changing environment.
• Computer proficiency across MS Office including Excel, Word, Outlook and PowerPoint applications; ability to learn additional software as required.
• Minimal travel required; estimate 1- 2 times/per year.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information and testing, family and medical leave, protected veteran status, or any other characteristic protected by law. We strongly encourage women, minorities, people with disabilities and veterans to apply for our job openings. This commitment supports our policy of developing and capitalizing on the abilities of all our team members, as well as selecting, developing and promoting those who are best qualified.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor���s legal duty to furnish information. 41 CFR 60-1.35(c)