Network Engineer (Alaska Railroad) Government Job Dept-Alaska Railroad Corporation Full Time

The Network Engineer’s role is to ensure the stability and integrity of in-house voice, data, video and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization, and supervising subordinate staff members. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all collaboration and communications hardware, software, and network links. This individual will also analyze and resolve network and communications hardware and software problems in a timely and accurate fashion and provide end user training where required.

 Examples of Duties

• Coordinates, installs, and tests operating systems, local area network, wide area network, IP-Telephony, collaboration, video, radio over IP and wireless equipment.  Ensures the stable operation of the in-house collaboration and communications systems. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing hardware, software, and communication links. Installs and configures software applications, messaging and printer systems.  Manages servers related to network monitoring and reporting, security, and system usage and trending and archival requirements.  Manages security solutions, including firewall, anti-virus, and intrusion detection systems and their distribution to the end-user desktop.  Manages all network hardware and equipment, including routers, switches, hubs, and UPS’s, and their configurations.  Provides on-call technical support. Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances.
• Troubleshoots and resolves network and voice problems.   Initiates corrective action with vendor representatives as appropriate, opening trouble-tickets, if required, to bring in vendor support for resolution. This includes installing upgrades, patches, configurations and optimizing all network and communications hardware, software, and communication links as part of resolution. The incumbent will also analyze and resolve end user hardware and software problems that escalate from the Service Desk, in a timely and accurate fashion, and provide end user training where required.  Develops, implements and maintains policies, procedures, and associated training plans for administration, usage, and disaster recovery.
• Manages configuration and connection security for all networks (LAN, MAN, WAN, VLAN, WLAN), the company Web site, the company intranet, and e-mail and digital-fax communications.  Manages access policies and maintenance of systems that monitor and provide or restrict access to external systems and sites in accordance with ARRC policies and guidelines.  Manages and ensures the access security of databases and data transferred both internally and externally.  Coordinates with end user community for system outages related to upgrades, planned maintenance, or unscheduled problem resolution.
• Advises management and users on software and hardware solutions, or upgrades that improve systems and operations effectiveness for all network systems. May serve as the project manager while providing technical analysis of systems alternatives to users.  May negotiate with vendors on pricing and other terms and conditions.  Reviews ARRC network initiatives and ensures that solutions follow ARRC standards and align with Corporate technology strategies.  Conducts research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
• Collaborates with executive management and department leaders to assess near- and long-term network, communication and collaboration needs.  Creates and maintains documentation as it relates to network/system configuration, network mapping, processes, and service records.  Conducts research on network and collaboration products, services, protocols, and standards to remain abreast of developments in the networking industry.  Practices network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Provides schematics, documentation, procedures, and guidance on network issues to users and internal staff.
• Develops information to support Authorization for Expenditures (AFEs) for acquisition of computer equipment and software.
• Performs other duties as assigned.
• May be required to drive an ARRC vehicle.  May participate in Incident Command activities.
• May be required to participate in Incident Command exercises and activities.

Education Requirements
Bachelor’s degree in math or computer science is required. Five (5) years of equivalent work experience in an increasingly responsible network or systems administration position with a working technical knowledge of hardware, network, PC and Server operating systems, including Cisco UCM, routers, switches, and firewalls, HP Servers,  Active Directory, Exchange Servers, Windows 9x- NT/2000–XP servers and workstations may substitute for the degree requirement.
 
Work Experience 
Two years of recent experience as a Network Engineer or Analyst with Cisco UCM, firewall or other hardware and software experience is required. Two years of recent experience as a system administrator that entailed significant emphasis on systems security is required.
 
Extensive application support experience with network monitoring tools, secure shell, Cisco security tools and various filter and scanning utilities or Cisco Unified Communications is required.  Similar software experience may be substituted for firewall, anti-virus/security, and patching and sniffer software.
 
Working technical knowledge of current network hardware, protocols, and standards, including Ethernet, IP Addressing, and Wireless 802.11x communications protocols is required. Must have extensive recent hands-on hardware troubleshooting experience.
 
Certification/License Requirements:
Must have a valid driver’s license. 

Preferred Qualifications
Certified Cisco Network Associate/Professional Collaboration is preferred. Certifications in Cisco Networking (CCNA, CCNE), Cisco security or wireless certifications, or equivalent experience is preferred. Collaboration experience is a plus.

Required:  The incumbent must pass a national criminal history investigation based on fingerprint identification by the State of Alaska Security Clearance in accordance with 13 AAC 68.215 Direct Access to Criminal Justice Information.

Please include any REQUIRED AND DESIRED QUALIFICATIONS in your APPLICANT PROFILE and/or RESUME. If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment and whether full- or part-time. Your application will be closely reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.