New Balance Hiring For Director Of Global Distribution Operations at Lawrence, MA, United States Full Time

Job Description

Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.
JOB MISSION:
This role will lead the warehousing and distribution operations that service footwear, apparel and accessories for our wholesale, retail, and eCommerce divisions in the United States. As well as assists in the oversight, development and advancement of New Balance’s global distribution infrastructure serving the wholesale, retail, and ecommerce channels.
MAJOR ACCOUNTABILITIES:

• Maintains and develops a highly effective organization able to service all channels and divisions and spans multiple locations, business units and functions.
• Establishes and meets all financial and budgetary objectives while servicing customers at established service levels agreements. Works with sales/customer service teams to ensure clear, measurable, and high-quality service level agreements for all outbound orders.
• Ensures that the proper management oversight, expectations, and methods for maintaining a safe and healthy work environment within all operations.
• Oversees and manages relationship with 3PL’s operating New Balance facilities and operations to meet customer demands and requirements. Responsible for ensuring contract requirements are fully met.
• Works with the Account Services group to balance cost and service requirements to satisfy customer needs.
• Works with others throughout the organization to understand business, industry and operational realities and trends that impact DC performance.
• Ensures clear and measurable KPIs are in place for all operations. Manages in a fact-based manner and ensures effective measurements are in place across the distribution network.
• Develops annual expense and capital budgets, working with designated Finance team members.
• Ensures capital maintenance and upgrades are performed on a timely basis and consistent with budget to ensure on-going and safe operations. Proposes capital enhancements to improve service quality, productivity improvements, throughput, or storage expansion, etc.
• Understands and monitors network capacities across the globe and ensures distribution capacities are being adjusted to enable the company to meet OGSP targets.
• Evaluates DC order characteristics, capacities, processes, and performance to evaluate possible needs for changes in operating methodologies.
• Work with Distribution Service group on global projects and initiatives.
• Ensure use of global RFP and decision-making criteria, tailored to meet local needs. Ensure 3PL contracts are complete and meet corporate standards, while also meeting all relevant global, country, and local requirements.
• Other duties as assigned.

REQUIREMENTS FOR SUCCESS:

• Fifteen or more years of experience in distribution operations and logistics.
• Extensive experience developing, leading, and managing multi-site, global distribution network.
• Has experience in a variety of types and sizes of distribution operations related projects including greenfield start-ups, transfers, expansions, closures, systems conversions and layout and process changes.
• Experience with managing in both direct operations and 3PL environments.
• Extensive knowledge of 3PL industry, including hands-on experience with working with and directing 3PL companies in various parts of the world. Maintains relationships with representatives of these organizations.
• Strong project management experience.
• Comfortable serving in various project roles depending on the circumstances and needs including oversight, leadership, participatory, advisor, etc.
• Strong communication and presentation skills.
• Minimum education requirement of an undergraduate degree in business, engineering, or technical discipline.
• International and domestic travel (30-50%) is expected.

Our Benefits:
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.
Learn more about our Benefits
Flexible Work Schedule:
New Balance is committed to creating a culture that allows our associates to do their best work. Our corporate work-from-home policy does not mandate an arbitrary number of days in-office. Instead, we’ve designed a flexible hybrid model that empowers individual teams by letting the type of work dictate where it will most effectively be performed. We are capitalizing on this unique opportunity to evolve how we work based on efficiency, productivity, and the well-being of our associates.
Equal Opportunity Employer:
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.