When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.
GBS2021
Client Facing Account Manager
The Client Facing Account Manager (CFAM) holds strategic oversight for operational execution supporting all products, programs and service lines within a book of business. The CFAM partners and actively engages with National Account Executives (NAE) to understand each client’s business strategy and objectives, and leads a matrix team of internal colleagues to ensure that the individual client’s needs are met and any internal barriers / potential problems are averted. The CFAM is responsible for resolving complex client inquiries and non-routine problems using independent judgment and discretion. The CFAM updates and follows up with business partners to secure key deliverables and due dates are met.
Responsibilities:
Qualifications:
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.
Job Requisition ID: 84532
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