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Who is NewWave?
We are a company on a mission to level the playing field in healthcare, by addressing provider access to relevant data. We’re dedicated to shaping solutions for people affected by social determinants of health to connect them with providers and community resources to help them more effectively and equitably. Our culture is centered on recognizing our people come first, embracing a growth mindset, striving for excellence, and driving the greater good.
Why NewWave?
NewWave is a people first corporation who has been widely recognized for putting our social responsibility at the very heart of everything we do. For employees the NewWave experience is one of enrichment, challenge, and growth. NewWave employees will have access to health & wellness benefits, educational support, and the flexibility to design the Work-Life balance that suits their lifestyle.
HR SME/Business Partner
This role requires exceptional problem-solving abilities. We are looking for someone who is good at diagnosing clients’ needs and finding a way to satisfy them, has strong communication and presentation skills and can handle multiple projects simultaneously. Consultant will be detail oriented, transparent, conscientious (always follows through on commitments), analytical and curious (a learner by nature).
The Senior HR Consultant will administer HR functions and monitor organizational information needs, making recommendations on policy, process, practice, and/or system changes when appropriate and supported by data.
Performs duties and responsibilities commensurate with assigned functional area(s) within the department(s), which may include, but are not limited to, any combination of the following tasks:
HR Compliance/Legal
- Support the administration and compliance of the company health insurance, 401k/retirement, and other benefits programs.
- Analyze HR programs and provide recommendations for policy (or practice) changes/improvements.
- Support plan audits and other tax-reporting requirements.
- Assist in preparation and completion of H1B, Green Card, and/or other legal or immigration matters.
- Maintain a working knowledge of federal and state laws and regulations, advise and make recommendations of any changes affecting policies, procedures, postings, and handbook.
- Lead efforts to refine and implement NewWave legal agreement to improve company positioning regarding Confidentiality, Non-Solicitation, and Non-Competition
- Lead and complete internal workplace investigations as needed.
HCM/Systems
- Review HR processes to assess efficiency and recommend automation where appropriate. Recommend process/customer service opportunities and innovative solutions.
- Participate in continuous HR improvement initiatives and metrics.
Generalist Tasks
- Partner with business leaders to address questions regarding compensation, benefits, and employee relations.
- Assist the Department in the administration of HR programs, including benefits, wellness initiatives, and compliance.
- Serve as the HR POC for identified NewWave teams.
REQUIRED QUALIFICATIONS
- 8+ yrs of relevant HR experience, with strong demonstrated employee relations experience
- Bachelor’s Degree in a related discipline, or the equivalent combination of education, professional training or work experience.
- Must have a willingness to perform hands-on, administrative, and extraordinarily detail-oriented tasks.
- Ability to work collaboratively in a team environment and have sound judgment.
- Attention to detail, quick learner, have a positive attitude, ability to multi-task, self-motivated and able to work in a fast-paced environment.
- Maintain the completeness, timeliness and accuracy of all deliverables.
- Maintain a high-degree of confidentiality
- Ability to advise on approaches to create and to promote an engaging, positive, culture enhancing environment
- Possess and apply critical thinking skills, reading and interpretation, writing, and communication skills to accomplish objectives of this agreement and role.
PREFERRED QUALIFICATIONS:
- Microsoft Project
- ADP
- Process improvement experience
TECHNICAL SKILLS:
- Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)
- SharePoint
- Payroll systems proficiency
INTERPERSONAL SKILLS:
- Demonstrated track record interacting with all levels within the organization, including executive leadership with exceptional customer service.
- Demonstrated experience implementing HR programs and initiatives.
- The ability to bring immediate credibility to the human resources function through his/her professional interactions and follow through on commitments to others.
- Superior interpersonal communication and presentation skills as well as proven organizational skills.
- Confident professional style supported through business knowledge and experience.
- Proactive ability to identify, understand, and synthesize needs of employees and leadership of the organization with the ability to follow through on developing solutions to address those needs.
- Energetic, growth-orientated problem solver; entrepreneurial and adaptable to change.
- Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing
- Should be extremely facts and data oriented.
- Should be deadline and closure oriented.
- Strong communication, interpersonal, persuasion, facilitation and influencing skills.
- High Energy Levels. Should be self-driven.
- Strong analytical, organizational and project management skills.
- Demonstrated ability to lead and work with cross functional teams including senior level individuals.
- Must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture.
DELIVERABLES:
- Assessment of HR Function/Generalist responsibilities and opportunities for re-alignment.
- Leveraging the existing the RACI matrix, current process HR documentation, 2020 business plan, and other HR initiatives, present findings to NewWave
- Conduct team member interviews to discover team gaps and opportunities for optimization and additional support
Compensation and Career Planning analysis
- Audit current compensation practices, career paths, titles, job descriptions to identify opportunities to strengthen compensation practices, present findings to NewWave leadership
- Complete analysis of BD/Commission plan, present finding to NewWave leadership
- Complete analysis of year-end bonus framework, present findings to NewWave leadership
- Provide support for the performance and goals process and framework within NewWave
- Provide support in the implementation and administration of bonus programs
Employee Relations
- Complete internal investigations and summary reports as directed to address people risks/issues.
- Conduct employee relations and performance meetings as directed.
Policy Development
- Lead and develop HR policy
- Recommend, refine, and implement NewWave policy.
Refined Legal Agreement with Confidentiality, Non-Solicitation, and Non-Competition provisions.
30-60-90 Day Goals
Within 30 Days
1. Complete review and evaluation of NewWave bonus plan and associated performance & goals processes.
2. Learn the NewWave business and develop HR strategy to support business, including leading the weekly operational meetings with identified NewWave leaders.
3. Conduct HR team member interviews to discover team gaps and opportunities for optimization and additional support.
60-90 Days
4. Lead and develop at least two policies
5. Learn NewWave program and provide consultation on identified people issues/proposed organizational changes, including the development of communications to support proposed changes in partnership with other HR Generalists/People Ops Partners and program leadership
90 Days and Beyond
6. Complete assessment of HR Function/Generalist responsibilities and opportunities for re-alignment. Prepare a written report.
7. Audit current employee relations practices, career paths, titles, job descriptions to identify opportunities to strengthen employee relations practices, present findings to NewWave leadership.
8. Complete analysis of career paths, present finding to NewWave leadership
9. Recommend, refine, and implement additional NewWave policies as directed.
10. Refined Legal Agreement with Confidentiality, Non-Solicitation, and Non-Competition provisions.
Location:
100% Remote
NewWave is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NewWave is a proud Veteran friendly employer.
Job Types: Full-time, Contract, Temporary
Pay: $26,127.00 – $92,952.00 per year
Schedule:
COVID-19 considerations:
Work is 100% Remote
Education:
Experience:
- Human resources: 8 years (Preferred)
Work Location: Remote
