North Arkansas Regional Medical Center Hiring For Patient Account Rep at Harrison, AR, United States Full Time

Job Description

Overview:

Position is responsible for submission of claims and collection on all secondary insurance hospital-clinic patient accounts. Oversees sending statements to hospital-clinic patient and collect on amounts not paid by insurance. Monitors outstanding hospital-clinic accounts and applies/collects on late charges; received an answers billing-related inquiries; and assists in preparing credit refunds.
Responsibilities:

• Analyses, verifies, and spot reviews patient records and insurance information on patient accounts to validate that Account Representative has worked the accounts in a timely and efficient manner, applying proper and effective billing and collection procedures and techniques.
• Oversees that claims are consistently prepared and submitted in a complete and accurate manner, according to the established time frame.
• Reviews all patient account files, apply charges, investigate and resolve accounts discrepancies.
• Reviews payment received and contractual write-offs imposed and oversee that a statement to the patient will be sent for remaining balance after the insurance has paid accurately.
• Oversees the completion of days-end, month-end, and year-end closing, making sure all procedures are followed according to procedures/instructions, and that all reports are distributed to all corresponding departments in a timely manner.
• Resolves problems that arise in billing and collecting for charges to insurance companies, and consistently responds to third party payer and patient inquiries.
• Performs backup role in billing and collecting commercial and government insurance according to guidelines set forth by individual insurance companies.
• Consistently demonstrates ability to determine and coordinate priorities in workload to ensure that all required tasks are completed by posted deadlines.
• Coordinates job related tasks in an effective and orderly fashion, which fosters maximum production and efficiency during assigned task.
• Recognizes and acts upon duties not directly responsible for.

Qualifications:

Required

Preferred

Education:
High school education or GED with emphasis in business and office occupations.

Experience:

Prior admission or insurance experience

Degrees, Licensure, and/or Certification:

Knowledge, Skills, and Abilities:

Must have strong computer skills, computerized spreadsheets, word processing, and office machines. Effective speaking and interpersonal communications skills; must demonstrate confidentiality, integrity, and effective written communication skills, including strong customer service.
Ability to read, write, speak and understand English