Northwest Integrated Health Hiring for Medical Receptionist Job at Lakewood, WA Full Time

NORTHWEST INTEGRATED HEALTH–an Equal Opportunity Employer

Job Title: Front Desk Medical Receptionist

General Purpose

Attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.

Main Job Tasks and Responsibilities

Job responsibilities include but are not limited to

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

• Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

• Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.

• Ensures availability of treatment information by filing and retrieving patient records.

• Maintains patient accounts by obtaining, recording, and updating personal and financial information.

• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

• Helps patients in distress by responding to emergencies.

• Call the insurance companies to inquire if insurance is active.

• Observe Urine Analysis

• Protects patients’ rights by maintaining confidentiality of personal and financial information.

• Maintains operations by following policies and procedures; reporting needed changes.

• Contributes to team effort by accomplishing related results as needed.

• Performs other duties as assigned by the Clinic Manager.

Education and Experience

• High school diploma

• Knowledge of medical terminology, procedures and diagnosis

• Knowledge of computer and relevant software applications

• Knowledge of general administrative and clerical procedures

• Working knowledge of healthcare insurance preferred

Key Competencies

• Excellent Communication and Interpersonal skills

• Information collection and management with great emphasis on planning and organizing and attention to detail and confidentiality.

This Company Describes Its Culture as:

• Detail-oriented — quality and precision-focused
• Innovative — innovative and risk-taking
• Outcome-oriented — results-focused with strong performance culture
• Stable — traditional, stable, strong processes
• Team-oriented — cooperative and collaborative

EMR Used:

• Epic

Financial Duties:

• Submitting insurance claims
• Billing

Typical end time:

• 3PM

Typical start time:

• 5AM

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Detail-oriented — would rather focus on the details of work than the bigger picture
• Achievement-oriented — enjoys taking on challenges, even if they might fail
• Autonomous/Independent — enjoys working with little direction
• Innovative — prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance — thrives in a high-pressure environment

Job Type: Full-time

Pay: $18.00 – $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Experience:

• relevant: 1 year (Preferred)
• medical office: 1 year (Preferred)
• Medical Receptionist: 2 years (Preferred)

Work Location: One location