At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.
About the team
Northwestern Mutual’s Client Experience Strategy team creates and orchestrates transformational strategies that are placing our clients at the heart of everything we do. This role will be part of a team of high-powered, aspirational leaders that embody and embrace Northwestern Mutual’s commitment to a best-in-class client experience and recognize the importance of being at the forefront of innovation in financial services.
We are actively seeking an energetic innovative strategist to join Northwestern Mutual’s client experience strategy team. We are looking for an individual who has experience applying client-centric insights to define industry-leading concepts, developing experience-oriented outcomes, and translating those outcomes into portfolios of work. The ideal candidate will be able to operate in ambiguous situations, think laterally with a future orientation, and make decisions in a data-driven manner.
Primary Duties & Responsibilities
As Senior Director of Client Experience Strategy, you will be defining industry-leading strategies to deepen engagement and relationships with clients through financial planning. This role guides discussions with senior leaders in CX and the broader enterprise to help make strategic recommendations for innovative investments and with significant impact on the Company’s future direction and performance. You and your team will sit at the intersection of consumer insights, strategy, and business planning & operations to bring our differentiated client experience to life.
Key focus areas include:
What this role needs…
Compensation Range:
Pay Range – Start:
$123,830.00
Pay Range – End:
$229,970.00
Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additional information relating to location-based pay structures.
Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!
We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.
Environmental Solutions Group encompasses industry-leading brands — Heil Environmental, Marathon, Bayne, The Curotto-Can, 3rd Eye, Soft-Pak, and Parts Central —...
Apply For This Job– Healthy food ingredients company is looking for an Assistant Controller – Position Title: Assistant Controller – Hiring Condition/FLSA: Direct...
Apply For This JobOverviewDo you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns...
Apply For This JobWelcome to Pronto Insurance, a flourishing general agency in South Texas! Since 1997, we’ve been on an unstoppable journey of...
Apply For This JobWhen you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with...
Apply For This JobOverview Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our...
Apply For This Job