Now Speak English Online Hiring for HR and Office Manager at Remote Full Time

We are a growing international online English tutoring company with open opportunities in our Korean Branch. Best chance to work from home with stable working hours and income in an American style work environment with lots of rooms to grow depending on your talent and skills. Our company is looking for a versatile manager who can delight our customers!

This job is optional full or part time, depending on the availability, expertise and skill level. A part time position would range at 20 – 35 hours while a full time position would be 40+ hours.

We are an online company in education so experience in this field is preferred. We offer private tutoring services. Must be a Korean native speaker and have advanced English reading, speaking and typing ability.

This is a HR, office and systems operations manager. Must have an understanding of zapier, hubspot, communication platforms, google workspace and other software services and be able to develop no-code automations.

Office Operations

You will be trained to take phone calls and messages, manage schedules, data upkeep, delight and serve customers. You will handle contact with parents, communication with teachers, research as well as other odds and ends that may be required to ensure our office and company run smoothly.

• Able to perform excellent customer service to our families, handling phone calls, emails, scheduling lessons, and answer questions in professional manner.
• Speak and write both Korean and English fluently, able to do translation work
• Able to do some administrative tasks
• Able to commit to working hours that been agreed upon
• Must be self motivated, ambitious, detail oriented, able to be a team player as well as a strong leader in any circumstances, and follow the operating procedures.

Human Resource

• Managing and issuing payroll
• Managing incoming day off requests and approving days off
• Managing Korean staff schedule
• Interviewing teacher and staff candidates
• Reviewing teacher/staff applications
• Managing records of staff and teachers on the database
• Writing and issuing contracts
• Skills needed: Organized, personable, detailed and good at communication

System Operations (Zapier, Hubspot, no-code automations)

• Building systems for desired automations and maintaining the systems; daily checking for system errors
• Manage student/customer info in the database and keep records updated as customers change their package
• Onboard students in the system and deactivate when they drop
• Design and implement automations using no-code software.
• Skills needed: Creative problem solving, consistency and detail-oriented. Best if familiar with zapier, hubspot, and more.

Great company culture

• Accessible office and leadership staff
• Paid training
• Teacher community active and engaged
• Startup culture meets international school environment online

We are a boutique style online learning center that believes in the traditional values of rapport building and tutoring the same set of students over the long term– we believe that teachers should teach and we want to empower teachers to make real connections with students long term.

If you onboard with us, you should be prepared to enter a mixed work culture: between international school and tech startup. There are demands on appearance (professionalism), energy and punctuality. We are a family company, so those that come onboard with us now will have good chances at renewal.

About Now Speak English Online

Now Speak English Online is a private, online English tutoring center that services students in Korea, Indonesia and Taiwan. Established in 2017, NSEO seeks to bridge the gap between the interpersonal and the technological when it comes to education. It is our mission to empower students to become confident, effective communicators. We inspire children. We imbue them with confidence and build positive relationships. We embody the unification of interpersonal and tech for education worldwide. We work with teachers and parents to create an individualized learning plan for every student that “comes through our doors.” We gauge our success and efficacy by measuring student retention, where 90% of students stay on for at least one year.

Job Types: Full-time, Part-time, Contract

Pay: From $2,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• Overtime

Supplemental pay types:

• Commission pay

Education:

• Bachelor’s (Required)

Experience:

• Sales: 3 years (Preferred)
• Administrative experience: 3 years (Required)
• Management: 3 years (Preferred)

Language:

• Korean (Required)

Work Location: Remote