NSPT Management LLC Hiring for Data Entry, Medical Records Clerk – Part Time at Des Plaines, IL Full Time

We are looking for a talented and driven Medical Records Specialist to join our team. This is a part-time, 15 hours/week position based out of our Des Plaines, IL location. This position pays $15 – $17/hr.

As part of our Billing team, you will help us impact the lives of our kiddos by helping ensure Medical Records requests are processed timely and appropriately, resolving patient inquiries with a strong focus on customer service. You will:

• Be responsible for scanning, uploading, managing, and retrieving patient charts and records to ensure accuracy for billing purposes or to provide essential data to clinicians and clients.
• Process and follow up with third-party collections and patient families as needed
• Verify that records for patients includes all information required for Third Party reimbursement. When you find discrepancies with a file, you request information and update the file with the appropriate information.
• You may perform other clerical work, such as preparing billing or payment documents and assisting with audits.

In this position, the Medical Records Specialist is expected to demonstrate outstanding customer service skills during every interaction. You will work closely with providers, payors, and patients responding timely to inquiries in efforts to follow up on payments and resolve accounts. We are looking for someone with a strong attention to detail and great customer service skills; we will teach you our processes and systems!

Benefits for our Medical Records Specialist

• Resources: As part of our Billing team, you will have a deep catalog of resources and materials and a team of experienced colleagues to work with and learn from
• Mentorship: You will get exposure to many areas of the business, develop strong relationships with our team, and thrive in a supportive and fun environment.
• Growth: We will train you in this role, but also have plenty of growth opportunities for dedicated employees.
• Paid time off (for full-time employees)
• Flexible scheduling
• 401(k) with company match (for full-time employees)
• Health, dental, and vision insurance (for full-time employees)
• Teladoc subscription (for full and part-time employees, available day 1)
• Paid holidays (for full-time employees)
• Calm app membership
• We do not just encourage our teams to speak openly to management, make suggestions, and leave feedback, we empower them to do so

Does this sound like you?

• You are dedicated to providing customer service, with a focus on ensuring the best client experience
• You are interested in performing administrative and billing support, clerical, and data processing tasks of a routine but varied nature in conjunction with moderate but proficient computer skills. EMR experience is strongly preferred.
• You have an eye for detail, as you will need to accurately and thoroughly document pertinent activities in appropriate systems.
• You understand the importance of maintaining HIPPA patient confidentiality standards for medical and financial information.
• You are a self-starter and can initiate and perform tasks without continuous direction.
• You have strong interpersonal and communication skills.
• You are familiar with medical record management and have some experience with the fulfillment of medical record requests
• Those around you would describe you as well-organized and detail-oriented.
• You have a high school diploma or GED, at minimum

On a given day, you will find yourself:

• Record Management: Create, scan, update, and maintain Electronic and paper-based medical records. You will ensure records are accurate and complete.
• Data Entry and Documentation into the patient’s records and EHR (electronic health record) system
• Privacy and Security: Adhere to strict confidentiality guidelines to protect patient privacy and comply with HIPAA regulations. You will safeguard medical records from unauthorized access, maintain secure storage, and implement privacy policies and procedures.
• Record Retrieval and Transfers: Retrieve patient records as requested by healthcare providers, insurance companies, patients, and other legal entities.
• Release of information: Verify and authenticate requests for medical records prepare and release records to authorized individuals, ensuring proper consent and compliance with legal requirements.
• Electronic Health Record (EHR) Systems: Utilize EHR software and other electronic databases to manage, store, and retrieve patient records. Ensure familiarity with relevant software functionalities and stay updated on technological advancements in the field
• Collaboration and Communication: You will work closely with providers, administrators, the billing department, and patients to ensure accurate record-keeping and efficient information exchange. Communicate effectively to clarify documentation requirements and resolve any discrepancies.

About us & our interview process

Gracent is the parent company of North Shore Pediatric Therapy in Illinois and Pine Cone Therapies in Texas. Together we operate 12 centers (and counting!) and spend our days ensuring we are providing quality, compassionate care to our kiddos with developmental needs. We provide the support and leadership for Authorization, Credentialing, and Billing operations so that our centers can focus on the care they provide.

We believe it is important for us all to get to know each other. After you apply, you can expect to hear from someone on our talent team with the next steps, which may include multiple video interviews with a variety of your future co-workers in different disciplines.