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NY Creates is a leading research and development hub as well as a commercialization facilitator in advanced digital, analog, and power technologies.
Job Description:
The Document Control Specialist job responsibilities include, but are not limited to:
- Format, edit, review, and proof highly technical operations, safety and security policies and procedures.
- Publish and maintain controlled documents (Intranet / Internet), ensuring a consistent “look and feel”.
- Promote and utilize the electronic Document Control Approval System (Q-Pulse).
- Collaborate with engineers to confirm contents of controlled documents.
- Train new and current users on Document Control Procedures, as well as Q-Pulse installation, setup and operations including remote training.
- Administer the creation, deletion, modification and reinstatement of user accounts (names, passwords, emails, and permissions) for Document Control Approval System (Q-Pulse).
- Write, update and uphold the Document Control policies and procedures.
- Manage Document Control tools: DCN Log, Distribution Matrix, List Serve Lists and Notification lists.
- Troubleshoot contact for Q-Pulse, VPN and POC users.
- Establish unique electronic Approval Templates, Approver Lists, Document Types and Document Numbers using Q-Pulse
- Maintain and update Q-Pulse user list and VPN user list.
- Interact with IT to setup VPN accounts, as needed.
- Connect with Marketing to Approve controlled documents to be posted on the Internet
- Maintain current internal documentation library
Other reasonable duties as assigned.
Requirements:
Minimum Requirements for Technical Editor/Document Control Specialist
- Bachelor’s degree
- Minimum of 3 to 5 years professional work experience in technical documentation/editing.
- Strong computer, writing and technical editing skills.
- Excellent communication and teamwork skills, including willingness and ability to consult with subject matter experts from engineering and management. Obsessive eye for consistency and technical accuracy.
- Demonstrate effective problem solving and analytical skills.
- Manage time efficiently and multi-task effectively. Handle confidential and sensitive information responsibly.
- Ability to thrive, without much oversight, in a fast-paced, constantly changing environment.
- Show patience and understanding when working with users who struggle to master new technology.
- Desire and ability to innovate and improve upon current processes.
- Candidates must address in their applications their abilities to work with a culturally diverse population.
PREFERED QUALIFICATIONS
- Excellent MS Word, Outlook, and MS Excel skills. Experience with Q-Pulse or other Document Control Approval System
- Experience with List Serve Lists (Notification List). Experience with WebDirect (uploading documents to Intranet)
Don’t meet every requirement? At NY Creates we are dedicated to building a welcoming, diverse and inclusive work place. If you are excited about working for NY Creates but your experience doesn’t exactly align perfectly with the job description we encourage you to apply anyways, you might still be a perfect fit or a fit for another role at NY Creates.
Additional Information:
Benefits
- Medical, Vision, and Dental
- Competitive Pay and PTO
- Tuition Waiver Program
- Flexible Heath Spending and Dependent Care Accounts
- Basic / Optional Life Insurance
- Post-Retirement Health Insurance
- Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service.
- Optional employee contributed retirement account
Location: 257 Fuller Road, Albany, NY 12203
Application Instructions:
Employment is with the Research Foundation for SUNY which is an Equal opportunity Employer including individuals with disabilities and protected veterans.
Research Foundation employees are subject to restrictions related to participation in Foreign Government Talent Recruitment Programs, as defined and detailed in United States Department of Energy Order 486.1. You will be asked to disclose any such participation at the time of hire for review by the Research Foundation.
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