The Treasury and Payment Services Division of the Department of Finance has over 500 staff and oversees the agency’s management of City cash balances and relationships with banking institutions, oversight of all city payment websites, document and payment processing of tax returns, property recording forms, parking ticket operations, and collection of delinquent accounts. Treasury and Payment Services is responsible for collecting outstanding violations issued by the Sanitation and Buildings Departments and other City agencies that have been adjudicated by the Environmental Control Board (ECB).
The Collections Division is responsible for managing the life cycle of the Department’s delinquent business tax, parking fines, ECB violations and property taxes. Our mission is to collect as much outstanding New York City debt as possible by proactively informing taxpayers and respondents of their debt, insisting on timely payment, and utilizing enforcement measures as a last resort.
The Collections Division Business Tax Unit , Enforcement Section is seeking a candidate with debt collection and research experience to serve as an Administrative Researcher. The position requires research on collection cases to effectively communicate case status to taxpayers and internal stakeholders as well as providing solutions for satisfaction of open liabilities.
The selected candidate is responsible for but not limited to:
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college or university in business administration, accounting or a related field and one year of satisfactory full-time professional experience working with a collections agency or similar; or
2. An associate degree as described in “1” above and three years of satisfactory fulltime professional experience as described in “1” above; or
3. A four-year high school diploma or its educational equivalent approved by a State department of education or a recognized accrediting organization and five years of full-time professional experience in a collections agency or a collections environment.
Special Note:
To be eligible for placement in Assignment Level II, individuals must have, in addition to meeting the minimum requirements, either one year of full-time satisfactory experience in Assignment Level 1 or one year of full-time satisfactory debt collection experience.
To be eligible for placement in Assignment Level III, individuals must have, in addition to meeting the minimum requirements for Assignment Level II, successfully completed the Certificate Program: “Professional Collection Specialist Designation (PCS)”, offered by the Association of Credit and Collections Professionals (ACA) or an equivalent preapproved professional certification in a related field.
Preferred Skills
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
As of August 2, 2021, all new hires must be vaccinated against the COVID-19 virus, unless they have been granted a reasonable accommodation for religion or disability. If you are offered city employment, this requirement must be met by your date of hire, unless a reasonable accommodation for exemption is received and approved by the hiring agency.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
As a current or prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Please review the notice to see if you may be eligible for programs and how to apply at nyc.gov/studentloans.
To Apply
Click the “Apply Now” button.
While we appreciate every applicant’s interest, only those under consideration will be contacted.
Hours/Shift
Unless otherwise indicated, all positions require a five-day workweek.
Work Location
59 Maiden Lane
(Current location but could be subject to change)
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Recruitment Number Salary rate is determined by collective bargaining agreements or Pay Administration Policy as applicable. ELECTRONIC MAIL (EMAIL) NOTIFICATIONS: The...
Apply For This JobNow is the time to join us and make a difference. Be a relentless force for a world of longer,...
Apply For This JobJob purpose To provide customer service, providing various administrative services, maintaining records and interfacing with other city employees and citizens....
Apply For This JobPosition Specific Description Recruitment Number 23-258JCK, Law Library Technician, SR-17, Honolulu, O`ahu. Note: The Minimum Qualification Requirements for the...
Apply For This JobData Collector, Appraisal Services Vision Government Solutions is looking for Pennsylvania-based Data Collectors to join our Appraisal Services team. Vision...
Apply For This JobVery Important: Check Your Email Inbox After Applying For Next Steps. Check Your Email Inbox After Applying For Next Steps....
Apply For This Job