LOCATION/DEPT: O’Gara Coach Company, Service
POSITION TYPE: Full Time
The Warranty Clerk prepares, records, and reconciles warranty claims and submits them to the
factory and to distributors for defective parts.
■ Process warranty claims. Verify criteria required by factory or distributor.
■ Post edits on computer.
■ Prepare CSI documents.
■ Track parts by tagging.
■ Arrange for parts to be shipped to the factory or distributor, or to be scrapped.
■ Follow up with the factory and distributors regarding unpaid claims.
■ File sales documents after they are posted, and the commission is paid.
■ Reconcile flooring interest statements.
■ Reconcile selected vendor accounts.
■ Serve as telephone operator backup.
■ Ability to read and comprehend instructions and information.
■ Some knowledge of automotive parts.
■ Two years of experience in a general office position.
■ Ability to use computer, ten-key, microfiche machines and to read vendor catalogs.
■ Ability to communicate effectively orally and in writing.
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