Essential Duties & Responsibilities:
Conduct prompt and thorough investigations into sensitive employee relations issues, including EEO concerns, and make objective recommendations based on findings. This includes: conducting investigatory interviews, collecting/reviewing relevant evidence, writing investigation reports, and delivering debriefs with relevant stakeholders
Ensure consistent application of policies and procedures
Formally respond to sensitive concerns and allegations as required by internal processes and/or external agencies
Thoroughly document investigative efforts internally using a case management system
Foster effective relationships with HR teams, business leaders, and Employment Legal
Coach People Business Partners and managers on how to appropriately manage and resolve moderately complex ER issues and performance management issues
Support Okta’s leaders and PBPs with performance management and position elimination matters, providing recommendations and guidance in line with Okta’s established guidelines.
Partner with team members throughout the People organization to communicate and educate on policies, procedures, and compliance
Collaborate with Employee Relations leadership to scale and refine the employee relations function, including development of reactive and proactive initiatives, production of data analytics, and providing global employee relations support, ensuring an equitable and transparent employee experience across the company
Participate in the development and deployment of ER related training and other team projects as needed
Knowledge & Requirements:
Strong interpersonal skills, as demonstrated by strong written and oral communication, and high emotional intelligence
Demonstrated ability to work effectively in a team environment
Develop trust and rapport and influence cross-functional partners and business leaders
Remain respectful and empathetic when confronted with difficult and uncomfortable situations surrounding an investigation and/or performance management
Able to handle confidential information in a mature and professional manner
Ability to navigate ambiguity within a fast moving and changing environment
Ability to use independent judgment, reasoning and analysis, problem-solving skills and creativity in helping the business solve complex problems
Project management experience or experience as a key project contributor
Effective at managing time and resources while prioritizing and balancing multiple commitments with some input from manager
Minimum 3-5 years of relevant employee relations experience, focused on ER investigations, employment legal, performance management, and/or HRBP experiences
Solid understanding of federal, state, and local labor and employment laws
Comfortable working with any level of employee or manager; able to read a situation and navigate complexity and ambiguity
Demonstrated sound judgment and experience assessing and mitigating risk
Advanced degree, law degree, or other specialized training in employment investigations and employment law a plus
Experience supporting international employees and conducting international employment investigations a plus
Experience supporting international employees with performance management a plus
((Colorado, New York and Washington only) Minimum OTE of $135,000/year + equity + benefits)
Okta is an Equal Opportunity Employer.
Okta is rethinking the traditional work environment, providing our employees with the flexibility to be their most creative and successful versions of themselves, no matter where they are located. We enable a flexible approach to work, meaning for roles where it makes sense, you can work from the office, or from home, regardless of where you live. Okta invests in the best technologies and provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs. Find your place at Okta https://www.okta.com/company/careers/.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Okta. More details about Okta’s privacy practices can be found at: https://www.okta.com/privacy-policy.