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Job Description Location: Georgia
Position: Director of Warehouse Operations
Reporting To: SVP of Logistics
Our client is a global leader in multi-product home décor providing more than 60 years’ experience in the industry. They are experts in design, development, sourcing, supply chain efficiencies, customer service, e-commerce fulfillment and sales. They offer exceptional service to retail partners while responding quickly to the ever-changing needs of the marketplace. As a Director of Warehouse Operations, you will be a decisive decision-maker with demonstrated success in making timely and informed decisions to keep the organization moving forward.
Responsibilities:
- Work closely with all supply chain operation, finance, and sales teams under the guidance of the executive leadership.
- Identify internal process issues to improve service and cost reduction.
- Optimize warehouse and distribution processes.
- Ensure product supply meets customer demand through the management of inventory. Processes. Own order exceptions and ensure timely delivery for urgent customer requests.
- Be on the warehouse floor at all times observing and communicating with employees.
- Responsible for building and sustaining a favorable safety, engagement, and efficiency culture.
- Oversees inventory control, order management, packing, QA, picking, and pre-pack operations.
- Collaborates with sales and PO departments to ensure merchandise availability and establishes desired inventory threshold to meet demand.
- Ensure that all inventory is maintained and accurately reported throughout the network.
- Partner with side leaders to forecast labor needs and schedule shift coverage to meet demand.
- Apply 5S/Process Excellence/Lean Methodology to increase the effectiveness.
- Develop a “cost to serve” database for each warehouse and 3PL.
- Provide project management support for onboarding additional TNC warehouses and new 3PL partners.
- Create and maintain SOPs.
- Create RFI, RFP, and RFQs.
- Perform ROI, P&L, & operational analysis.
- Assist with developing new processes while providing insight and feedback to help move the company forward.
- Work cross-functionally with other departments to assist with achieving company goals.
- Be a People Leader.
- Bring a teacher mentality to our team and look to push our team in the right direction.
Qualifications:
- OSHA Compliance
- Six Sigma (Green Belt) and Kaizen Projects.
- Inventory Accuracy and Location Accuracy % are at or above industry standards.
- Drive QA standards via the implementation of KPIs and SOPs.
- Weighted Cost per Unit.
- All-in Cost per Unit.
- Service Fill Rate Percentage.
- Safety Initiatives
- RFP and execution of WMS, 3PL, and additional warehouses
- Strategic Savings via long-term projects and vertical integrations
- Ability and desire to stay ahead by finding new ways to enhance the customer experience.
- Be a curious-minded individual who solves business problems by tackling key challenges immediately.
- Work closely with HR and Other Leadership on developing and growing your team and scope.
- Finding new ways to maintain customer satisfaction when shipments are delayed or running behind schedule.
- Showed success in making timely and informed decisions that keep the organization moving forward.
Education & Experience:
- Bachelor’s or master’s degrees in supply chain management, warehousing, fulfillment, economics, business administration, project management, or a similar field..
- Bilingual-English/Spanish
- 5+ years of experience or technical background in WMS.
- Knowledge of ERP and TMS is preferred.
- 5+ years of experience in an industry-related field.
- Experience in creating data, analyzing metrics, and data-driven decision-making.
- Proven ability to design and execute a supply chain strategy.
- Strong negotiation and interpersonal skills.
- Strong written and oral communication skills.
- Up to 10% travel required.
- Curious mindset with proactive and robust analytical and organizational skills.
- Excellent multitasking and time management skills are needed.
- Manage carriers and vendors with expected timelines and proposal management.
- Work and create strong relationships with internal and external stakeholders.
- Ability to discuss and execute ROIs and business proposals.
Compensation & Benefits:
- Salary: $145,000 up DOE
- Medical
- Dental
- Vision
Company Description
On Target Executive Search is a division of On Target Staffing, LLC. With 30 offices across the United States we are able to provide services to companies and individuals both local and national. We know that one size does not fit all. That’s why we take an individualized approach— offering customized recruiting solutions tailored to your unique needs. Our approach is to clearly understand your business goals, identify the best position for you, and enhance your opportunities. We look forward to working with you!
On Target Executive Search is a division of On Target Staffing, LLC. With 30 offices across the United States we are able to provide services to companies and individuals both local and national. We know that one size does not fit all. That’s why we take an individualized approach— offering customized recruiting solutions tailored to your unique needs. Our approach is to clearly understand your business goals, identify the best position for you, and enhance your opportunities. We look forward to working with you!
