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1Path is seeking a Telecommunications Voice Technician to work at our client site in Sunnyvale, CA.
Support client by assisting with managing Telecommunications hardware, software and cabling across an Enterprise Telecommunications environment as well as day-to-day operations and maintenance of an Enterprise or site-based telecommunications system. Person may be required to work off-hours for system upgrades and maintenance. Prepares or ensures that appropriate network documentation exists, including operational instructions. Provides regular monitoring and voice network analysis regarding short- and long-range planning for in-house systems. Will support daily moves, adds, changes, cabling and operational break fix.
Expected skills and work experience include:
- Minimum of three years’ experience with supporting Avaya and/or Cisco VoIP telecommunication systems.
- Knowledge of 9-1-1 and E9-1-1 regulations, private switch agreements and multi-line telephone system implementation and recurring maintenance.
- Working knowledge of carrier telecommunications technologies (e.g. PRI, BRI, ISDN, SIP and VoIP, etc.).
- Demonstrated experience in Crash phone regulations, system implementation and recurring maintenance.
- Proficient with Word, PowerPoint and other MS applications.
- Familiar with Configuration Management concepts.
- Administer ITSM / Service Now network ticket queue.
- Experience with structured cabling standards.
1Path is a true end-to-end workplace technology provider. As a trusted integrator for over 15 years, 1Path is the single source for comprehensive support for our clients: from the design/build stage through 24×7 monitoring and account management. We provide comprehensive workplace technologies, from fire alarm and structured cabling to electronic security, audiovisual, and wireless networking, with better engineering and focused field management.
Our company foundation is built on Integrity, Excellence, Accountability, and Teamwork. These four core values support our vision and shape our culture. We live by them every day, measure our success, and continually grow. At 1path we want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits, compensation, and development opportunities.
