OneStream Networks Hiring for Project Manager – Voice and Data Communications Job at Remote Full Time

Company Summary: OneStream Networks is a leading global managed services provider, delivering sophisticated data networking solutions and SIP-based communications solutions from its seamless, worldwide private cloud network. Mid-sized and large businesses rely on OneStream for global SIP trunking, global hosted PBX, unified communications, collaboration, and managed network infrastructure, as well as the full suite of Cisco Cloud Voice services.

Opportunity: OneStream Networks has an opportunity for a Project Manager (PM) which is responsible for managing projects across all product lines. The PM is part of the OneStream Networks’ global service delivery (GSD) team to achieve operational excellence and extreme customer satisfaction.

The Project Manager has the responsibility to the timely delivery of a successful project through collaboration with all internal and external resources and stakeholders. This position requires problem solving, prioritization, ability to make decisions and to work well under pressure. Must exercise leadership and be an effective motivator. Requires excellent verbal and written communication skills and must work well with others in a professional environment.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Engage all resources through discovery sessions in effort to understand customer needs and develop common goals to deploy voice and/or data services.

2. Apply strategic thinking to collaboration efforts with the desired result of achieving set goals.

3. Responsible for collecting and documenting all requirements necessary to fulfill the solution.

4. Continuously communicate with the customer and all project stakeholders and facilitate any/all meetings as often as necessary.

5. Identify and work to overcome any/all obstacles that could jeopardize the project or cause delay.

6. Work with and maintain good relationships with internal peers, management and external vendors and carriers to ensure goals are met.

7. Coordinate and schedule all events throughout the project leading up to and including the execution of a full and successful implementation.

8. Manage all number porting activity for new and existing customers

9. Manage number activity for DIDs, toll free numbers on both a domestic and international level.

10. Work with internal departments to ensure provisioning and billing elements are accurate.

11. Provide timely status to all stakeholders and update all internal systems.

12. Deliver a customer completion package to include all necessary information on how to do business with OneStream Networks.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Background in telecommunications voice, data and cloud communications is required.

Language Ability:

Ability to read and interpret documents such as service agreements, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Knowledge and proficiency in interpreting pricing components and contractual agreements.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Access, Microsoft Project and the ability to learn company specific proprietary software systems.

Education/Experience:

Associates degree (A.S.) Telecommunication from two-year college or university; or 2 to 5 years related experience and/or training; or equivalent combination of education and experience. High School diploma or GED and three years of telecommunication experience preferably in Operations or Customer Service; or an equivalent combination of education and experience

Preferred Requirements: An in-depth understanding of voice/data telecommunications products, switching topology, network architectures and trouble ticket system knowledge.

Knowledge, Skills, and Other Abilities:

· Strong analytical problem solving and decision making skills required

· Demonstrated organizational, facilitation, negotiation, and oral/written communication skills

· Ability to work independently on multiple assignments with exceptional attention to detail required

· Must be a team player and work well with others in a highly technical environment

· Must be self-motivated and highly adaptable to change

· Must possess a high level of self-initiative, drive, and motivation along with organizational skills

· Must be able to effectively communicate across all departments throughout the organization from highly technical development staff to executive levels

· Must possess the ability to work well in a fast-paced changing environment

· Must be able to establish and maintain cooperative working relationships with customers, peers, and third party vendors

Qualifications:

Background in telecommunications voice, data and cloud communications is required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as service agreements, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Knowledge and proficiency in interpreting pricing components and contractual agreements.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Access, Microsoft Project and the ability to learn company specific proprietary software systems.

Education/Experience:

Associates degree (A.S.) Telecommunication from two-year college or university; or 2 to 5 years related experience and/or training; or equivalent combination of education and experience. High School diploma or GED and three years of telecommunication experience preferably in Operations or Customer Service; or an equivalent combination of education and experience

Preferred Requirements: An in-depth understanding of voice/data telecommunications products, switching topology, network architectures and trouble ticket system knowledge.

Knowledge, Skills, and Other Abilities:

· Strong analytical problem solving and decision making skills required

· Demonstrated organizational, facilitation, negotiation, and oral/written communication skills

· Ability to work independently on multiple assignments with exceptional attention to detail required

· Must be a team player and work well with others in a highly technical environment

· Must be self-motivated and highly adaptable to change

· Must possess a high level of self-initiative, drive, and motivation along with organizational skills

· Must be able to effectively communicate across all departments throughout the organization from highly technical development staff to executive levels

· Must possess the ability to work well in a fast-paced changing environment

Must be able to establish and maintain cooperative working relationships with customers, peers, and third party vendors

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 35 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

OneStream Networks is an equal opportunity employer m/f/d/v

We maintain a drug-free workplace and perform pre-employment drug testing and background screening.’
‘
Work Remotely

• Yes

Job Type: Full-time

Pay: $50,000.00 – $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Application Question(s):

• Do you have a background in telecommunications voice, data and cloud communications?

Education:

• Associate (Preferred)

Experience:

• Telecommunication: 2 years (Required)
• Project management: 2 years (Preferred)
• Microsoft Office: 2 years (Preferred)

Work Location: Remote