Onward Energy Hiring for Manager of ROC Operations Job at Denver, CO Full Time

THE COMPANY

Onward Energy is an independent power platform that owns and operates over 6.2 GW of utility-scale wind, solar and natural gas generation projects across the U.S. Our Vision is to reliably power a sustainable future. Our Mission is that as North America’s premier independent power generator, we will deliver renewable and reliable power to our customers, opportunities to our associates, sustainable returns to the families who invest in us, and a better world to the next generation. Based in New York, Denver, and Charlotte, Onward Energy is a company where people and power are always on. We are where renewable meets reliable. See www.onwardenergy.com for more information.

THE CHALLENGE

Fueled by growth of the company, the company is building its own Remote Operations Center (ROC) to monitor, operated and control the company’s assets. The manager of ROC Operations will help the company build and manage the ROC. This position reports to the VP of Operations and Technical Services and will Oversee a team of ROC Operators maintaining continuous 24/7 monitoring and control of company assets.

THE RESPONSIBILITIES

Personnel Management

• Manage a six-person team of ROC Operators, maintaining continuous 24/7 monitoring and control of company assets and performing frequent reviews on team performance.
• Provide training for the ROC staff:
• Initial training to new ROC Operators.
• Recurring ROC training / continuing education.
• Responsible for training aides and material.
• Ensure operators and making progress on certifications as required.

Hiring

• Recruit, hire, and train a staff of full-time ROC operators
• Manage Operator staffing as required to maintain 24/7 shift coverage.

Telecommunications / ROC Infrastructure

• Oversee all maintenance and improvements to the physical ROC space. Ensure all monitors, computer equipment, telecommunications equipment, and voice communications are functional.

Daily Operations

• Oversee real-time operations.
• Oversee management of coverage for all shifts, approval of PTO, and cover any open shifts as required to ensure continuous operations.
• Periodically check
• log entries in the operations logs.
• phone calls from the recorded ROC line for adherence to ROC policy.
• all operator correspondence with the ISO and TO.
• attention to alarms for voltage deviations

• Oversee the design, preparation, revision, and maintenance of all ROC policies and procedures. This includes but is not limited to policies, procedures, job aides, special instructions, and standards.
• Ensure compliance to NERC standards for COM-02 and VAR-02 during RT operations.
• Oversight of teams use of Maximo to create corrective work orders for teams in the field that operate and maintain the assets

New Asset Integration & Handoff

• Manage the integration of new generation assets into the ROC as they become available.
• Prepare SOW/RFP for asset integration.
• Assist with implementation of site network and SCADA systems.
• Coordinate and assist with all SCADA testing: point checks, communication to third parties, points validation.
• Coordinate, assist with, or perform all site testing: ERCOT Part II/III, MOD testing, or other ISO required testing.

IT and Cybersecurity:

• Manage the monthly review of firewall logs, patch updates, and general computing upgrades to the ROC server.
• Manage the relationship with Onward’s IT Team. Manage all upgrades, improvements, modifications, or enhancements to the ROC network or digital infrastructure.
• Manage the relationship with CFIUS:
• Design, write, and review all CFIUS policies: Physical and Cybersecurity
• Assist the Security Manager with implementation of the plan
• Draft the format for the annual self-inspection, assist Security Manager a required.

THE PROFILE TO SUCCEED

• Minimum of 5 years of experience working in real time operations. Experience can come from working for a utility scale generator operator, utility, market participant, distribution provider, manufacturing, or military service. Prefer three years or more of experience in utility scale power production or energy management.
• Experience working in multiple ISO’s. Onward has projects in CAISO, ERCOT, SPP, and PJM.
• Preference for ERCOT, NERC System Operator, PJM Generator Operators certificates. Manager will be expected to prepare the team for certifications in multiple ISO’s
• High attention to detail and the ability to work proactively and productively without direct supervision.
• Minimum of three years of experience working with SCADA systems. This includes, but is not limited to wind turbine OEM SCADA systems, solar SCADA systems, substation SCADA systems, and SCADA data aggregation/historian platforms. Experience with Ignition is preferred.
• Experience with creating and managing credentials for secure systems.
• Experience communicating with Balancing Authorities, Transmission Operators, Reliability Coordinators, and/or Scheduling Entities.
• Experience, knowledge and familiarity with local area networks, wide area networks, and ISP networks. Must be able to work with Onward’s IT Team who is responsible for configuring and auditing telecommunications infrastructure.
• Knowledge and understanding of cybersecurity principles and policies. Experience with managing IT teams responsible for configuring and auditing firewall policies.
• Strong verbal and written communication skills. Experience with giving strategic or tactical level presentations to senior leaders.
• Experience with writing or editing operational procedures.
• Experience with NERC audits. Capable of developing procedures that adhere to NERC standards.
• Strong leadership skills with experience leading teams in operational environments. Must be able to foster a high functioning team environment and capable of complex problem solving across the spectrum of real-time issues, e.g., personnel management, technical, and commercial.
• Experience managing a 24/7 shift rotation to ensure continuous 24/7 coverage.
• Ability to work as part of a shift rotation as needed.
• Advanced proficiency with Microsoft Office, especially Excel. Experience with using formulas, macros, and pivot tables and will be comfortable with large data sets

VACCINE REQUIREMENT

To access Onward locations (office, plant, wind/solar site), where permitted by applicable law (including any applicable reasonable accommodation, medical or religious exemption), candidates must have received or be willing to receive the

COVID-19 vaccine by employment start date. Proof of vaccination status will need to be provided to either site management or Human Resources prior to facility or office access.

THE PHYSICAL REQUIREMENTS

Must be able to accomplish physical requirements with or without reasonable accommodation.

• Ability to stand, walk, talk, hear, and close and distance vision capability.
• Ability to sit, climb or balance, stoop, kneel, and/or crouch.
• Ability to lift and/or move up to 10 pounds.
• Ability to travel up to 30%.

THE TEAM

The Onward Energy team is comprised of industry professionals who embrace our values of accountability, adaptability, collaboration, and excellence.

THE WORK ENVIRONMENT

The position functions in a smoke and vaping free professional office environment. The role routinely utilizes standard office equipment such as laptop computer, phone, and scanner/photocopier. Noise levels can be moderate to high when visiting job sites, and may contain light to heavy equipment vehicles, small to large equipment, materials, communication equipment and tools.

THE TOTAL REWARDS

Onward Energy total rewards philosophy is motivated by a key tenet of People First, and offers associates a comprehensive total rewards package which includes market competitive compensation, health, life insurance, and retirement savings benefits.

EEO STATEMENT:

Onward Energy is an Affirmative Action Employer, Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $130,000.00 – $155,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Denver, CO 80202: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in Denver, CO 80202