Oohhs and Aahhs Hiring for Restaurant General Manager Job at Washington, DC Full Time

Oohhs & Aahhs is looking for a General Manager that will lead the Operations, Sales, and Management functions for two locations. This person will be responsible for delivering revenues and profits in both a. quick service location and casual restaurant location by developing, marketing, financing, and providing appealing hospitality service, and managing staff.

What’s on your plate:

• The GM Oversees food preparation, human resources, customer service and administration organization at the restaurant level.
• The GM will hire and train all managers.
• Manage AGMs from both locations.
• Meets restaurant financial objectives by developing financing, preparing strategic and annual forecasts and budgets; analyzing variances, initiating corrective actions, establishing, and monitoring financial controls, developing, and implementing strategies to increase average per person average spend.
• Attracts patrons by developing and implementing marketing, advertising, public and community relations programs, evaluating program results, identifying, and tracking changing demands.
• Controls all purchases and inventories.
• Negotiating pricing and small contracts, developing preferred supplier list, reviewing, and evaluating usage reports, analyzing variances, taking corrective actions.
• Leads and maintains operations by assisting with the preparation of policies and standard operating procedures; implementing production, productivity, quality, and guest-service standards; determining and implementing system improvements.
• Maintain guest satisfaction by monitoring, evaluating, and auditing beverage and food and service offerings, initiating improvements, building relationships with preferred guests.
• Accomplishes venue Human Resource objective by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff, communicating job expectations, planning, monitoring appraising and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Maintains safe secure and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
• Maintains professional and technical knowledge by tracking emerging trends in the hospitality industry, attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state of the art practices.
• Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Manages physical plant/facility to ensure proper maintenance and repair.
• Ordering Food Liquor, Beer, and Wine (LBW) within a par system and adjusting pars when needed.
• Receiving Food and LBW orders on designated days and ensuring accuracy of delivery and pricing.
• Taking Inventory of Food LBW at regular intervals with a member of the Oohhs & Aahhs Management team.
• Maintaining Food and LBW costs in line with expectations.
• Ability to work well and closely with and manage all managers
• Have and maintain Tips certification, ABRA Certifications and bar manager’s license.
• Champions the brand’s vision and values and contribute to a culture of positivity and high standards where all employees chase perfection in everything they do
• Create an environment that is warm, welcoming, and filled with positivity for guests and employees
• Uphold our standards at all times and treat everyone with courtesy and respect
• Prepares and implements standard operating procedures, coordinates restaurant operations during each shift, determines and implements operating improvements
• Manages all aspects of staff performance in accordance with established service standards, ensure staff knows and adheres to established steps of service and service standards
• Monitors adherence to health, safety, and hygiene standards within location, ensure compliance with restaurant security procedures, inclusive of alcohol regulations, ensure a safe working environment by facilitating safe work behaviors of the team and guests, maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems
• Maintains restaurant cleanliness and upholds esthetics standards of Oohhs & Aahhs
• Monitor staff schedules and ensures that budgeted labor costs are met
• Submission of Weekly and Monthly packages; oversight of weekly and monthly invoice scans, credit card uploads
• Maintaining accountability for all internal controls around invoices, cash and other payments handling and procedures
• All responsibility to cash handling procedure, maintenance and safe and till handling weekly auditing
• Interacts with guests, to ensure all inquiries, guest recovery and complaints are handled promptly
• Review Profit and Loss statement and monitor restaurant sales and revenue
• Implementation and execution on marketing and promotional activities
• Appropriately adapts to seasonal changes and creates and manages relevant initiatives
• Arranges for maintenance and repairs of equipment and services
• Ensure repairs, maintenance and preventative maintenance plan for the building, facility, and grounds
• Recruit, interview, and hire team members; conduct performance appraisals, take disciplinary action, motivate and train
• Assesses staffing requirements on a continuous basis to identify current needs
• Review weekly reservations and events

Ingredients you will bring to the table:

• 3+ years of GM or equivalent related experience as an operations manager in a hospitality related business.
• Process improvement; strategic planning
• Managing profitability
• Cost accounting functional knowledge
• Developing budgets; financial planning and strategy.
• Ability to perform all job duties and responsibilities.
• Requires excellent communication skills, both verbal and written.
• Must have expertise in profitability analysis and budgeting.
• Exhibits strong problem-solving skills in long term and immediate situations.
• Must be able to commit a 47 hour on site work week.
• Fully understand and embody a can-do attitude, demonstrating a level of passion and dedication where no task is beneath you.
• Demonstrated experience with decision making, process improvement, strategic planning, customer focus, management proficiency, managing profitability, quality control

Note: The job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $72,772.95 – $89,972.27 per year

Benefits:

• Health insurance
• Paid time off

Physical Setting:

• Fast casual restaurant
• Quick service & fast food restaurant

Schedule:

• 10 hour shift
• Holidays
• Weekend availability

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Washington, DC 20001: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: One location