Orthopedics Hiring for Medical Front Office/ Call Center Job at McKinney, TX Full Time

Orthopedic Surgeon office in McKinney looking for the right person to join our team. If you are interested, you should have a great attitude, be able to go above and beyond for our patients, and a desire to become a part of a growing practice with great benefits and room for growth! Must be or willing to be vaccinated for COVID.

Essential Job Responsibilities:

• Schedules appointments for patients either by phone when they call in or in person after an office visit. If medical practice offers after-hours/one-day appointments, schedules these appointments following urgent/emergency protocols.
• Uses computerized system to match physician/clinician availability with patient’s preferences in terms of date and time.
• Ensures that updates (e.g., cancellations or additions) are input daily into master schedule.
• Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling. Consults with office manager about any system or operational problems.
• Greets visitors and assists them as appropriate. Phones or pages employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organization needs.
• Explains financial requirements to the patients or responsible parties and collects copays as required.
• Handles registration, verifies patient insurance, accurate data entry to ensure accurate patient billing and efficient account collection.
• Uses customer service principles and techniques to deal with patients calmly and pleasantly.
• Verifies insurance as needed and obtains authorizations for clinical or surgical procedures.
• Reviews coding of medical encounters for accuracy prior to submission of claims.
• Other duties as assigned.

Education: High school diploma.

Experience: Minimum three years of experience in an appointment scheduling position in a medical practice setting.’
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Benefit Conditions:

• Only full-time employees eligible

Work Location:

• Multiple locations

Work Remotely

• No

Job Type: Full-time

Pay: $11.00 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Multiple Locations