b’
POSITION SUMMARY: The Patient Access Associate ensures each registered patient has a complete and accurate OSF medical record, which includes patient demographics, insurance coverage, responsible guarantor and registration precision in a manner which they understand what services they are receiving, their financial responsibilities for the services provided, and expectations of them while at the facility. Excellent patient service skills are expected to create an exceptional first impression of OSFxe2x80x99s services to the patients, families, and other external patients over the phone or in person. A high degree of deductive reasoning and logic skills are necessary in order to solve issues that can arise in a complex, multi-payer situation.
Qualifications:
REQUIRED QUALIFICATIONS: Education: High school diploma or GED Experience: One year in an office clerical setting or customer service environment Other skills/knowledge: Working knowledge of standard Microsoft Office applications and website navigation Problem solving, conflict management, time management, good oral and written communication skills Required to complete all role specific revenue cycle training and certification within 12 months
PREFERRED QUALIFICATIONS: Experience: Three years in an office clerical setting or customer service environment. Direct experience in a revenue cycle or medical setting Other skills/knowledge: Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers. Knowledge of medical terminology
OSF HealthCare is an Equal Opportunity Employer.
Job Discription Title: Entry Level Hospital Services Technician Requisition Id: 27310 Job Function: Field Services Operations Career Area: Operations Work Location: Bellevue, WA*, Washington Work...
Apply For This JobJob Discription Personal Growth. Expansion. Teamwork. Innovation. Be a part of a truly patient-first environment and an organization that cares...
Apply For This JobJob Discription Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to...
Apply For This JobJob Description Our purpose, our promise – to make a positive difference in every life we touch. Program will begin...
Apply For This JobJob Discription The role of the Ophthalmic Scribe is to assist the physician with documentation of the patient’s medical record....
Apply For This JobJob Description VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for a Health Services...
Apply For This Job