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PAC Audiology is excited to offer a friendly, energetic person a long-term receptionist position in Bellevue. We are a stand-alone clinic and have been serving our community for 10 years. We are seeking someone with 1-2 years of medical receptionist experience and customer service. Seeking front desk coordinator to handle phones, scheduling, confirming, monitoring email, scanning, filing, and assisting with various tasks as needed.
As a member of our front staff, you are an integral piece to providing our patients with exceptional customer service and compassion.
We have friendly staff who care and give the highest quality service to all our patients. Our work environment is friendly and as a team, we are always willing to help each other. As a member of our team, we are looking for someone who is willing to learn, is a team player, has a positive attitude, and a strong work ethic.
Main responsibilities:
- answering inquiries from potential patients (both phone and email)
- booking and maintaining appointment schedules
- greeting and directing patients during care
- maintaining patient information files
- follow up on patient visits & confirming appointments
- verify insurance
- attaching physician directions to patient medical records
- provide general admin support to the team.
- processing payment of services
- high verbal and physical communication skills to assist patients when questions arise
- Opening and closing the reception area and maintain and clean and timeless environment through organization and cleaning routines.
If you believe you are the right fit, please send a cover letter and resume.
Job Type: Full-time
Pay: $20.00 – $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Medical office
- Private practice
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bellevue, WA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
Work Location: In person
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