Pacific Office Automation Hiring for Telephony Sales Engineer Job at Phoenix, AZ Full Time

We are looking for a Telecom/Unified Communications Sales Engineer who wants to join a winning, growth-based company. The Unified Communications Sales Engineer is responsible for local industry training, design and demonstration for Mitel & Intermedia phone solutions. Our solutions require an understanding of UC desktop and mobile applications, unified messaging, contact center, SIP and carrier network architectures. We help our customers achieve business success through the proper design, implementation, and support of our solutions.

The successful candidate will possess a combination of technical skills with a knack for sales. They must be able to communicate effectively to a wide range of users and provide unparalleled customer service in a fast-paced, vibrant team environment. The successful candidate will be self-motivated and provide sales support and demos to our sales force.

Responsibilities:

• Work with sales to determine the best solution for our customers
• Create Scope of Work and generate Bill of Material for sales
• Generate Quotes and sales documentation
• Customer demonstration, systems setup, and training
• Support sales engineering team virtual lab environments
• Create customer pilot/proof of concept solutions
• Must be willing to travel occasionally and work outside of normal business hours.
• Other duties as assigned

Qualifications:

• Experience with installing and supporting Mitel Solutions preferred but other enterprise products are welcome
• Strong knowledge of contact center technologies with experience in integrations to third-party applications
• Strong knowledge of legacy VoIP solutions, standards and protocols required
• Background with virtualization technologies and data center architectures
• Familiarity with mobility and video applications (Android, Apple, Polycom, Cisco, Microsoft) a plus
• Networking skills including protocol and compliance knowledge required
• Certifications (CCNA, CCNP, MCSE, CCIE) a plus
• Network Security knowledge a plus (CCSP, CISSP)
• Experience with other VoIP solutions and technologies a plus
• Positive attitude, attention to details and sense of urgency in all work efforts
• Customer service-oriented and problem solver
• Exceptional team-related skills
• 1 year of technical sales experience preferred

As an Employee at POA, you’ll enjoy:

• Team-player environment
• Aggressive 401k program 100% match since 1987
• Full benefits: Medical/Dental/Vision, PTO
• FSA programs

Pacific Office Automation is dedicated to the belief that a team of individuals who constantly challenge each other will develop the skills and manpower necessary to solve any problem, whether it’s for the customer, the company, or the community.

Pacific Office Automation started in 1976 in Portland, Oregon, selling copy machines. Forty-two years later, we are a recognized leader in office management solutions, offering state-of-the-art technology and award-winning customer service that has helped us grow to 25 offices throughout Oregon, Washington, California, Arizona, New Mexico, Utah, Idaho, and Colorado.

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