Panolam Surface Systems (www.panolam.com) is a leading manufacturer of interior surfaces, including high-pressure decorative laminates, thermally fused laminates, and a variety of specialty laminates for decorative as well as industrial applications.We currently have an opening for a Territory Account Manager for the territory of the State of Illinois as well as Indiana, South of Fort Wayne. This is an experienced sales position that requires a high degree of creativity and latitude. Reporting to the Central Regional Business Director, this position will be the principal selling agent and work in conjunction with the Specification Manager within this assigned territory for the Company to achieve the short- and long-term objectives established in the Business Plan. Objectives will be achieved prospecting new and existing accounts in this territory.Responsibilities include: Manages Sales by traveling to customers and potential customer facilities; understanding their needs through prescribed solution selling; providing them with information and support; making sales presentations to prospective and present clients; calculating and quoting prices, taking orders and closing transactions; contacting prospects and explaining features and merits of products or services offered; utilizing persuasive sales and negotiation techniques; answering all questions concerning a product or service. Develops new distributors and manages existing distributors through training, joint sales calls, project tracking meetings and special programs. Manages territory performance to ensure that established objectives/guidelines are being met and takes the appropriate action to improve performance Provides customer service to ensure resolution of issues within marketing policies; communicates customer requirements and requests support from other departments, as necessary; provides product specific customer feedback (i.e. product features, quality, functionality, competition, possible sales results, etc.) to product line managers, management or customer service personnel, as appropriate, in order to achieve the Company’s mission, vision and objectives. Establishes sales objectives for the territory in conjunction with the Regional Business Director and ensures sales activities in the territory comply with established policies, procedures and practices, using independent judgment and decision-making to ensure corporate ethical and professional standards of conduct are maintained in the absence of formalized guidelines. Stays abreast of industry, product, economic, and other territory changes that may impact sales and overall Company business; provides timely reporting of activities in the field and special reporting to assist in the business and product planning. Develops and executes a territory coverage plan, which defines the type of support and frequency of customer contact required to meet territory goals. Performs analysis on region opportunities and develops forecast for sales by customer and product and other statistical reports, as required, on a timely basis; identifies additional activities, training or materials necessary to achieve specific product sales goals in key accounts and markets; responsible for identifying and continuously improving activities that can affect customer perception. Manages expense budgets and business expenses in accordance with corporate guidelines; ensures all assigned Company owned equipment, documents, materials, etc. are used, maintained and stored, as required, and in accordance with Company policy. Weekly Meetings, WIGS, Lead Measures (4DX) Execution, and other required training Territory Activity: Stays abreast in Trade and Networking organizations in the territory. Actively participating in events and scheduling after hour (5-9) activities for additional networking opportunities. Utilizes salesforce.com for all account, contact, tasks, and project management activities. Performs other duties as required.Qualifications include: Bachelor’s Degree in Business, Marketing or equivalent sales management work experience required 3-5 years of progressively responsible work-related experience and any combination of education and training which provides the required knowledge, skills and abilities to perform the essential functions of the job Ability to learn and maintain in-depth knowledge of the Company’s diverse business and product lines Demonstrated ability to call on End User customers. (Selling to the C-Suite Client) Proficient using a technology: Salesforce.com, Microsoft Office products, Mobile Technology, E-Mail and other in-house database systemsJob Type: Full-timeBenefits:
Schedule:
Supplemental Pay:
COVID-19 considerations:
We follow the CCD guidelines and OSHA requirementsWork Location: On the road
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