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Are you ready to join a diverse, high-energy, fast-growing healthcare company? Join Panoramic Health! We are looking for an experienced Regional Operations Manager. This role will support the Tampa market/ region
Who We Are and Why We’re Different
Job Summary
Responsibilities
Qualifications
This is an exciting opportunity to join our growing Value Based Care Team!
Who We Are and Why We’re Different
At Panoramic Health, our priority is healthy patients. We deliver better outcomes for patients and lower costs for everyone. We are the only value-based kidney care platform led by physicians, which uniquely qualifies us to care for patients holistically. We keep patients healthier longer – at home and out of the hospital. Our mission is to improve outcomes for patients by slowing disease progression and improving quality of life. We do this by putting nephrologists at the center of care and continuing to build on our data, analytics, and deep understanding of kidney care.
Job Summary
The Operations Manager is responsible for planning, budgeting, and driving implementation of care models, technology solutions, and team to support government and commercial value-based care programs. The Operations Manager will lead a team of regional VBC clinical operations staff including Medical Assistants, Registered Dietitians, Social Workers, and Registered Nurses to drive patient outcomes and cost of care savings tracking progress against key performance metrics. They will be supported by national functional leads in the following areas: clinical, renal nutrition, social work, pharmacy, etc).
This role will report directly to the Director of VBC Operations.
Responsibilities
- Provide steady leadership, both internally and externally, in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company
- Understand linkages between program goals and company-specific business context
- Ensure projects are executed efficiently and seamlessly including:
- Supporting development of and driving operationalization of care models
- Overseeing market VBC clinical operations activities to ensure efficient operations and resource allocation
- Managing team of regional VBC clinical operations staff
- Managing budget for clinical operations team
- Collaborating with IT department to create and enhance necessary VBC dashboards
- Monitoring the status of various programs with internal and external stakeholders
- Interfacing with functional area project managers to track status of VBC activities
- Driving escalation and resolution of critical project related issues, including resource needs, that would impact program results
- Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management
- Identify opportunities to improve the VBC team management processes and structure, develop implementation plans for those improvements, and manage execution of those plans
- Develop positive relationships with functional area project managers and practices to facilitate tracking and reporting of initiatives
Qualifications
- 5+ years industry experience
- Bachelor’s degree (required)
- MHA/MPH/MBA or masters preferred
- Experience managing a P&L
- Experience with Medicare programs preferred
- Ability to make decisions independently and to assume higher-level leadership responsibilities in critical situations
- Proven problem-solving and decision-making skills; anticipates consequences of actions and potential problems; ability to enact change quickly
- Effective consultative and influencing approach with internal and external stakeholders
- Willingness to travel (20% – 30%)
- Competent in MS Office Suite
Benefits
- Medical, Dental, Vision, HSA, FSA, LTD, STD
- 401K
- PTO, Sick, Holiday Pay
- Commuter Benefits
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