Paragon Healthcare, Inc Hiring for InSite Operations Manager Job at Plano, TX Full Time

Great opportunity to join a well-respected, award-wining, fast-growing healthcare company based in Dallas-Ft. Worth with locations throughout Texas, as well as in California, Colorado, Tennessee, Georgia, Oklahoma, and Alabama.

The Insite operations manager is primarily responsible for the oversight of the operations of the physician owned infusion centers. This position will provide support to the clinical staff and serve as a liaison between the physician group and Paragon Healthcare companies. This position is an administrative nursing role with very minimal direct patient care. Responsibilities to include assisting with personnel management, developing policies and procedures and training materials, ensuring compliance with nursing services, documentation, reporting and billing processes, quality improvement and assist with managing budget goals.

Education/Experience:

• Graduate of accredited school of nursing, B.S.N. preferred.
• Current state license as Registered Nurse without Stipulations.
• Minimum of 2 years current nursing experience in a clinical specialty involving infusion therapy, including patient assessment skills, venous access skills, and emergency patient care.
• CPR certification required.
• Excellent interpersonal, communication and organization skills required.
• Must be able to assume a flexible work schedule.

MAJOR RESPONSIBILITIES

• Abides Practice by company policies and procedures as well as INS standards of practice, OSHA guidelines, State Nurse Act and state board laws/guidelines.
• Provides operational supervision of nurses and/or office staff including interviews, hire, terminate, staffing schedule, performance evaluations, payroll, PTO, training and competency evaluations at the direction of the Senior Vice President of Clinical Operations.
• Ensure that clinical staff follows proper policy and procedures for patient care, documentation and billing services by performing site visits regularly.
• Support the physician(s)/office staff needs by serving as a liaison between the physician group and Paragon Healthcare companies by having regular meetings.
• Assist with opening new location, as needed.
• Provide clinical reports to physician groups as requested such as referral logs and census reports and assist accounting with providing reports needed for physician packets.
• Oversee Insite intake staff and ensure that patient is appropriate for admission and provide options patient is not appropriate for infusion in the physician’s office and provide explanation and training to MD staff as needed.
• Assist site with inventory management, as appropriate.
• Takes professional! responsibility for self-protection during required work in potentially hazardous situations (e.g. Handling of cytoxic agents, handling of blood and body fluids)
• Maintains professional licensure, certification and health requirements as well as demonstrating clinical
• Attends and completes all required educational internal in-services and competencies.
• Willing to travel up to 25% for business purposes within the state and out of the state.
• Performing direct patient care on rare occasions during staffing shortages.
• Performs other duties as required.

WORK STANDARDS

• Understands and adheres to all applicable state, local and Federal laws and / or regulations including maintaining patient confidentiality through abiding by HIPAA laws/regulations.
• Understands and adheres to all company policies and procedures,
• Establishes and maintains positive working relationships with internal and external customers as well as all company employees.
• Displays a neat, clean, and professional appearance at all times.
• Handles customer/patient complaints in a fair and empathetic manner.
• Promotes PH! culture by providing quality, comprehensive services to all customers through a team approach.

CONTINUING EDUCATION

• Completes continuing education necessary to maintain current licensure in all states licensed.
• Completes continuing education and training as assigned by supervisor

TECHNICAL

• Competent with office computer program, if applicable. (i.e. CPR+, DripSync, Rock Pond)
• Competent at partner programs (i.e. Word, Excel, PowerPoint)
• Effective written and oral communication skills

IND123M