PDI – Kitchen, Bath, & Lighting Hiring for VP of Supply Chain at Atlanta Metropolitan Area Full Time

PDI is a family-owned distributor of plumbing, lighting, and related products. Our mission is to continue to be a leader in the industry by providing quality products and superior service. We are committed to growth through successful partnerships with customers, vendors, and employees.

We are looking for a Vice President of Supply Chain to join our growing team!

At PDI, our goal is to always be committed to providing quality products with prompt, efficient, courteous service in all segments of our business. We pride ourselves in keeping flexibility of procedures and policy at the forefront so that customer needs are always satisfied.

Since 1973, we have maintained our position as a leader in the wholesale distribution industry and offer first-class service to customers in the residential and commercial plumbing industries, as well as home builders, interior designers, re-modelers, and homeowners. We operate 19 branch locations and 13 showrooms throughout Georgia, Tennessee, and South Carolina.

Function: As the Vice President of Supply Chain, you will play a pivotal role in overseeing day-to-day functions within PDI’s operations organization including, but not limited to, branch profit-center processes, distribution center processes, internal logistics, customer facing inbound/outbound logistics, reporting, platform improvements, strategic short and long-term business planning and execution, and personnel. You will be responsible for leading the operations team, implementing best practices, and driving continuous improvement initiatives across all facets of the business.

Principal Duties and Responsibilities:

Strategic Planning:

• Develop and execute the operational strategy to support the company’s growth objectives and enhance competitive advantage.
• Collaborate with senior management to align operational goals with overall business objectives and priorities.
• Drive continuous improvement initiatives to streamline processes, reduce costs, and increase operational efficiency.
• Define key performance indicators (KPIs) and metrics to measure operational performance and track progress towards strategic objectives.
• Establish benchmarking processes to compare performance against industry standards and identify areas for improvement.
• Regularly review performance data and KPIs with the executive team to assess effectiveness and adjust strategies as needed.
• Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
• Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
• Establish and administer divisional budgets.

Business Alignment:

• Align all business segments with the Supply Chain Platform through regular company-wide communications and strategic Team goal setting sessions.
• Be a key leader of the overall organization. Interaction with PDI strategic partners will be required.
• Work in a consultative fashion with key department heads, and other PDI Leadership, as an adviser and enabler of creative ideology to improve departmental efficiency and effectiveness.
• Provide guidance on business investment prioritization, and collaborate with Executive Leadership, and other key Leadership within PDI, to maximize company growth potential.

Supply Chain Management:

• Oversee end-to-end supply chain operations, including procurement, inventory management, and logistics.
• Optimize inventory levels to meet customer demand while minimizing carrying costs and stockouts.
• Establish relationships with suppliers and negotiate favorable terms and agreements to ensure timely and cost-effective procurement of goods.
• Optimize distribution networks and logistics operations to minimize lead times and transportation costs.

Quality Assurance:

• Develop and implement quality control processes and procedures to uphold product quality standards and customer satisfaction.
• Monitor and assess product quality through regular inspections, testing, and feedback mechanisms.
• Ensure compliance with regulatory requirements and industry standards for product safety, labeling, and documentation.

Safety and Compliance:

• Ensure compliance with health and safety regulations in all operational activities.
• Implement measures to promote a safe work environment and prevent accidents or injuries.
• Establish, communicate, and implement operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.

Customer Service and Relationship Management:

• Collaborate with sales and customer service teams to understand customer needs and expectations.
• Implement strategies to improve order fulfillment, delivery performance, and overall customer experience.
• Address customer inquiries, concerns, and escalations in a timely and effective manner to maintain high levels of customer satisfaction.
• Ensure staff is responsive to business and customer needs – create and maintain a sense of urgency and motivation.

Team Leadership and Development:

• Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability, collaboration, and continuous improvement.
• Provide coaching and support to team members to enhance their skills, knowledge, and professional growth.
• Promote cross-functional collaboration and communication to drive alignment and achieve shared goals.

Qualifications:

• Bachelor’s degree in operations management, Supply Chain Management, Engineering, or a related field; MBA is a plus.
• Proven experience in operations leadership roles within the wholesale distribution industry, preferably in plumbing, lighting, appliance, or irrigation supply.
• Strong understanding of supply chain principles, inventory management, and warehouse operations.
• Demonstrated ability to develop and implement operational strategies to drive business performance and efficiency.
• Excellent analytical and problem-solving skills with a focus on data-driven decision-making.
• Effective communication and interpersonal skills with the ability to collaborate cross-functionally and lead teams.