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Position open until filled
Minimum starting pay for this position is $37.38 per hour or commensurate with experience
PHYSICAL OFFICE LOCATION: PEC Technology Center – 1506 US-281, Johnson City, TX 78636
Hybrid work options available
Position Summary
This position is responsible for installation, monitor and maintenance of existing and new telecommunications hardware and software. Focuses on improving the efficiency of voice networking systems for the Cooperative.
Essential Duties and Responsibilities
- Analyze the needs of the organization and end-users and designs voice communication solutions, which may include ACD, PBX, or VoIP systems.
- Monitor performance of voice communications networks and systems and identifies and resolves capacity or accessibility issues.
- Research new technologies and determines their value to the organization.
- Coordinate new installations or upgrades to existing hardware and software infrastructures.
- Work with vendors to obtain competitive pricing and technical specifications for available hardware, software and services.
- Support the SCADA multiple address radio microwave system and provide transport for the systems over the microwave system
- Provide technical guidance and development to other Telecommunications staff members
- Consult with users, administrators and engineers to identify business and technical requirements for proposed system modifications or technology purchases
- Document procedures for hardware and software installation and use
- Document technical specifications and operating standards for telecommunications equipment
- Document user support activity, such as system problems, correction actions, resolution status and completed equipment installations
- Implement controls to provide security for operating systems, software and data
- Maintain the security of confidential information
- Stay abreast of advances in technology
- Demonstrate regular and prompt attendance
- Performs other related duties as necessary or assigned.
Supervisory and/or Leadership Responsibilities
May provide technical direction to others
Knowledge, Skills and Abilities
- Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information
- Knowledge of principles and processes for providing customer service
- Skilled in time management
- Skilled in prioritizing and managing changing priorities
- Skilled in operating power tools
- Ability to work with minimal supervision
- Ability to communicate effectively verbally and in writing
- Ability to listen and understand information verbally and in writing
- Ability to anticipate, identify, analyze and resolve conflict and problems
Minimum Qualifications – (Education, Experience, Certification, & Licensing)
- Four years work related experience
- Bachelors degree preferred
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- The employee may be required to stand; reach with hands and arms, stoop and kneel
- The employee may be required to sit or stand for long periods of time
- The employee may be required to lift, carry, push, pull or move up to 25 pounds
- The employee may be required to travel
- The employee may be required to be available for call out
- Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period
- This position may be required to work more than 40 hours per week
This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.
Pedernales Electric Cooperative is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.
