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Full Job Description
This position is Hybrid, based at our Corporate Office in Bala Cynwyd, PA.
Pep Boys is one of the largest national service providers in the automotive aftermarket. Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience. Pep Boys is driven by its promise to its customers, “We go further to help you go farther.”
We are seeking a Benefits Leave Administratorto join our team. This role will be responsible for administering the leave of absence programs for all company employees from leave initiation through closure, including all appropriate communications and updates related to the employee’s HR record. He/she will be responsible for providing consistent, quality care in a high-volume fast-paced environment.
What You Will Do:
- Provide information regarding Leave of Absence policies, guidelines, and legislation
- Receive and process all Leave requests
- Assess, adjudicate, track, and monitor all Leave claims
- Document for all Leave activities in collaboration with Third Party Administrator
- Work with Payroll and Benefits to ensure employees on applicable Leaves are paid accurately and are appropriate enrolled in benefits (as applicable)
- Authorize return to work using physician documentation, departmental ability to comply with restrictions, and knowledge of the physical requirements of the existing job or alternate job
- Assist employees in getting back to work and receiving appropriate benefits according to Company policies and legal requirements
- Ensure quality employee experience by using a professional and service-focused approach when handling all inquiries, transactions, and requests
- Demonstrate an ability to learn and actively seek out knowledge in a self-guided, keyword driven and documented knowledge base
What You Will Bring:
- 3-5 years’ experience in leave management
- Bachelor’s degree in Business Administration, Human Resources, or related field preferred
- Experience handling FMLA, State Leave, worker’s compensation, and ADA guidelines
- Proficiency in MS Suite including Excel
- Experience with ADP is preferred
- Superior Customer Service skills; compassionate mindset
- Excellent oral and written communication skills
- Attentive listening skills that enable asking of probing questions to aid them in problem solving and issue escalation
- Strong attention to detail
- Ability to understand the bigger picture
- Must be able to work independently as well as collaboratively within a team
What We Offer You:
We offer a competitive salary plus great benefits including:
- Medical, Dental, and Vision – eligible 1st of the month after date of hire
- Telehealth
- 401K
- PTO and Paid Holidays
- Health Savings Account
- Flexible Savings Account
- Life Insurance
- STD, LTD, and AD&D Insurance
- Employee Assistance Program
- Free gym onsite
- Free parking
- Commuter Benefits
- State of the Art office setting
Pep Boys is an Equal Opportunity Employer and committed to providing veteran employment opportunities to our service men and women.
Job Type: Full-time
Pay: $63,977.00 – $74,968.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Bala-Cynwyd, PA 19004: Reliably commute or planning to relocate before starting work (Required)
Work Location: Hybrid remote in Bala-Cynwyd, PA 19004
