Log In
Sign Up
Perfect Smile Dental Care is a growing group of 2 dental offices in Santa Clara and San Jose. We offer professional and personal development to help team members grow stronger in all aspects of their lives and help them to become the best versions of themselves.
Job description
Job Title: Patient Care Coordinator/ Receptionist
Perfect Smile Dental Care’s culture celebrates people who are humble, positive, and motivated. We’re a growing group of 2 dental offices in Santa Clara and San Jose, California. We are a modern and patient centric practice offering dentistry as a service and helping our patients to achieve optimal dental health. Our goal is to serve our Patients and Team Members.
Serving Our Patients and Team Members
When it comes to serving our patients, Perfect Smile provides state of art technology and is committed to doing whatever it takes to satisfy the patient’s needs and deliver a great experience.
To serve our team members, Perfect Smile goes above and beyond to empower our people to be better all around, not just as employees. We offer professional and personal development to help team members grow stronger in all aspects of their lives and help them to become the best versions of themselves.
“I have learned more in one year here than I did in five years on my last job.”- Team Member
We are seeking an experienced Patient Care Coordinator/ Receptionist to helps on patient’s healthcare and dental treatment needs.
Must be a self-starter and work independently as you will be responsible for many aspects of our practice and will be highly trusted to accomplish tasks without regular supervision.
Key Responsibilities:
- Perform analytical and data entry task
- Answer patient calls, emails and questions, including finding insurance estimates
- Confidentially manage patient accounts
- Schedule patient visits and answer pre-visit questions, including about billing
- Ensure compliance with professional standards & regulatory requirements
- Provide patient consultations and recommended treatments
- Discuss cost of service, insurance coverage, and payment options with the patient
- Work as a team player to ensure each patient receives the best service possible
- Schedule any necessary outpatient appointments
- Get prior authorizations for procedures
- Scan documents into patient charts
- Meet with patients and families regarding treatments, procedures, medications, and continuing care.
- Assist care team with setting goals for quality assurance and best practices
- Provide community resources and referrals for continuing care
- Assist in locating funding for special procedures or other patient needs
Desired Experience and Qualifications
- Undergraduate diploma or degree in nursing, administration, social work or similar.
- At least 3 years’ experience as a patient care coordinator or related field.
- Proficient in MS Office applications.
- Excellent communication skills.
- Ability to work under pressure.
- A professional appearance.
- A compassionate and caring personality
Personal Attributes
- A positive “can do” attitude
- A customer-centric mentality combined with strong problem resolution skills
- Ability to handle demanding, stressful situations in a professional manner, maintaining flexibility as conditions change; able to organize and prioritize effectively to reflect these changes
- Analytical; data and metrics driven
- Ability to embrace the sense of urgency, innovation and resourcefulness required at a fast-paced small company environment
- Kind and caring towards colleagues, views co-workers as “family”
- High integrity and trustworthy
Perfect Smile Dental Care career website is https://www.perfectsmilesanjose.com/page/we-are-hiring/
COVID-19 Safety Updates: https://www.perfectsmilesanjose.com/page/covid-19/
Pay and Benefits:
We understand you work hard, and we want to provide you a great work environment, opportunities for growth and the best pay & benefits package in the industry:
- Up to 3 weeks of PTO pay (depends on seniority)
- Quarterly appreciation bonus
- Holiday pay
- Medical insurance
- Dental insurance
- 401K retirement plan
- Pension plan
- Ongoing reviews and the potential increase in pay.
We LOVE our culture of positivity and teamwork and we know you will too!
We cannot wait to meet you, Apply now!
Job Type: Full-time
Pay: $25.00 – $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
Medical specialties:
- Primary Care
Schedule:
- 8 hour shift
Application Question(s):
- Are you willing to work one Saturday/ Month
Experience:
- Dentistry: 3 years (Required)
Work Location: One location
Report
