Log In
Sign Up
Full Job Description
We are looking for Customer Support Representative – to join our multi-specialty medical practice team.
We are seeking a customer support representative that excels in meeting customers’ expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.
To be successful as a customer support representative, you should stay informed about product and service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.
To do well in this job, you should collect information and capture data promptly to ensure the business’ databases are current to accurately reflect its developments, updates, and transactions. Top candidates will be focused, diligent, energetic, and have good people skills.
Customer Support Requirements:
1: High school diploma or equivalent.
2: Experience in customer service.
3: Strong telephone etiquette.
4: Familiarity with CRM tools.
5: Excellent communication skills.
6: Ability to manage multiple tasks at once.
7: Ability to adapt to different personalities.
Customer Support Responsibilities:
1: Generating sales leads.
2: Managing incoming calls.
3: Building good relationships with customers.
4: Resolving complaints and following up on resolutions.
5: Identifying customers’ needs.
6: Meeting sales objectives.
7: Following procedures and policies.
Job Type: Full-time
Pay: $30.00 – $47.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
- Tips
People with a criminal record are encouraged to apply
Work Location: In person