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Planet Honda
Business is thriving and that means we’re hiring! We’re looking for a motivated and enthusiastic Shop Foreman to join our winning team! And that’s where you come in!
Responsibilities:
- Schedule and assign daily work objectives for the service consultants.
- Monitor performance and counsel service consultants with behavioral or performance issues.
- Train, coach, supervise and assist service consultants.
- Assist in the service reception during peak traffic times by greeting customers in a timely and friendly manner to obtain customer and vehicle data.
- Maintain all supplies required to operate the service drive.
- Communicate with team leaders to determine status of jobs.
- Review the open repair order report on a daily basis, review and resolve any open repair orders that are beyond current week’s business.
- Partner with all other dealership personnel to ensure quality of service provided to customers.
- Perform quality inspections of vehicles being returned to customers.
- Follow up with customers to ensure satisfaction with service work.
- Understand and comply with federal, state and local regulations such as those governing the disposal of hazardous waste, OSHA right-to-know act, etc.
- Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals.
Qualifications:
- Commitment to providing the highest quality of customer service
- Strong attention to detail and sense of urgency.
- Excellent communication skills both written and oral
- Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
- Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Time Management – ability to prioritize workload and manage one’s own time
- Acceptable driving record and a valid driver’s license in your state of residence
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekend availability
Work Location: One location
