Description

HIRING BONUS

The Glendale Police Department is offering the following hiring bonuses:

– $10,000 for applicants hired as in-state Lateral Police Communications Specialists

– $7,500 for applicants hired as out-of-state Lateral Police Communications Specialists

– $2,000 for applicants hired as Police Communications Specialists

RECRUITMENT INFORMATION

This recruitment process will be used to fill both full-time, regular status Police Communications Specialist positions and full-time contract 911 Call Taker positions with the Glendale Police Department. The contract 911 Call Taker positions include medical, ASRS, and sick leave benefits. As regular status vacancies occur within the Communications Unit, contract employees may have the opportunity to move into regular status positions with full City benefits.

Candidates with current or prior experience as a Police Dispatcher may be offered an advanced salary within the Police Communications Specialist salary range.

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COMMUNICATIONS SPECIALIST TESTING DATES & PROCESS

The testing process for the Communications Specialist position will consist of a typing test and a multitasking test. The typing test takes approximately 15 minutes to complete. The multitasking test takes approximately 1 to 1.5 hours to complete and consists of 10 sections.

These two parts of the testing process (typing test and multitasking test) will be completed by each applicant all in one day. Testing dates will be established after an initial review of applications.

All communication, including testing invitations, will be sent by email. Please be sure to use a valid email address on your application and check your email regularly.

Lateral Communications Specialists may be eligible for a modified hiring process dependent on experience at a comparable law enforcement agency.

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Answers emergency and non-emergency telephone calls, dispatches and monitors officers, and enters information into criminal justice information systems.

Essential Functions

Answers incoming telephone lines, such as 911 emergency, non-emergency lines, TTY for the hearing impaired and NG911 text messages via 911.
Dispatches calls to proper emergency/police units on the main police channel, police information channel or the major incident restricted channel and enters appropriate information into computer aided dispatch system.
Maintains status and awareness of police units and activities and monitors alarms; provides supplemental information to officers and other personnel as needed.
Prioritizes calls, monitors channels during critical incidents, determines appropriate officers to respond and dispatches information to appropriate personnel.
Performs ACIC/NCIC entries, uses computer systems such as Hexagon CAD/WEBRMS, ACJIS/JWI, ShotSpotter, 3SI and Motorola Radio Systems.
May be required to testify in court.
Assists in the training and evaluation of new Communication Specialists, Police Officers and Reserve Police Officers.
Maintains various department records, reference books, and reports.
Performs validation audits and other computerized data entry work.
Performs other related duties as assigned.

Minimum Qualifications/Special Requirements/Success Factors

High school education and one year experience in the operation of telecommunication equipment, computers, or base radios preferably in a public safety environment. Preference will be given to candidates with prior law enforcement dispatching experience.

Any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying.

Knowledge of:
Radio, telephone, and computer equipment in the Communications areas
City, State and Federal laws regarding emergency communications and criminal justice information systems
Departmental policies, procedures, and general orders
Community resources available to citizen callers
Police patrol procedures

Ability to:
Operate computerized criminal justice information systems
Work under pressure in emergency and stressful situations and at several tasks concurrently. Quickly and accurately obtain pertinent information
Independently operate a base radio station and learn radio codes and call letters
Learn the geography of the City
Establish and maintain effective working relationships with co-worker, other city personnel, outside agencies and the general public
Communicate clearly and concisely, both orally and in writing

Special Requirements
Shift work is required.
Terminal Operator Certification, Level A, within 6 months of hire.
Ability to type 35 wpm.
Applicants will be required to undergo drug testing prior to employment and will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy.

Applying in this recruitment does not preclude you from applying in other City of Glendale recruitments. If you are not selected for this position, you would need to reapply to receive consideration. Candidates will be notified by email of their standing in the recruitment process, including any limitations on reapplication.

Glendale is an Equal Opportunity Employer and values diversity at all levels of the workforce.

Applicants may obtain a copy of the City of Glendale’s EEOP Utilization Report here or upon request from the City of Glendale’s Human Resources & Risk Management Office.

Benefit information is outlined here: https://www.glendaleaz.com/cms/One.aspx?portalId=15209085&pageId=15331883

AA) By indicating yes to this question, I understand and acknowledge the following information:
If disqualified, or otherwise not selected for employment, I am NOT entitled to disclosure of the reason for the hiring decision.

Any omission, misrepresentation, or falsification when answering these supplemental questions, or in any subsequent interview or hiring document, may permanently disqualify me from any employment with the Glendale Police Department.

I also affirm that the information and answers provided by me to all items in this supplemental questionnaire are, to the best of my knowledge, true, complete and accurate. I understand that any false statements, including written, can be prosecuted under ARS 13-2704, Unsworn Falsification, a Class-2 Misdemeanor.

AB) Do you understand that ANY omission, misrepresentation, or falsification on this or any other interview or hiring document could result in your permanent disqualification from employment or termination from the Glendale Police Department?

AC) A polygraph examination WILL BE administered as part of this hiring process. Do you understand this information?

AH) Have you ever served in the Armed Forces of the United States?

Note: You will be required to provide proof of military service and discharge status (Form DD-214) at a later stage in the hiring process.

AI) If you have served in the Armed Forces of the United States, please indicate which branch.

AJ) If you have served in the Armed Forces of the United States, please indicate your discharge date.

AK) If you have served in the Armed Forces of the United States, please indicate your type of discharge.

AL) Have you EVER committed, been convicted of, plead guilty to, or plead no contest to misdemeanor charges?

AM) If YES, please provide details on each incident. Include the date of the incident, location (city/state), police agency involved, the offense alleged, and the disposition and punishment. Remember to include offenses while you were a juvenile. If NO, type “N/A”.

AN) Have you EVER committed, been convicted of, plead guilty to, or plead no contest to felony charges?

AO) If YES, please provide details on each incident. Include the date of the incident, location (city/state), police agency involved, the offense alleged, and the disposition and punishment. Remember to include offenses while you were a juvenile. If NO, type “N/A”.

AP) Have you EVER been physically arrested or cited and released for ANY criminal offense in any state, including as a juvenile?

This would include violations such as DUI’s, Reckless Driving, Cancelled, Refused, Suspended, or Revoked License, Fictitious Plates, etc. This includes any offenses that were expunged or sealed upon becoming an adult. Include ANY charges, which might have been later dismissed, reduced or expunged by the courts, prosecutor or pursuant to any plea agreement.

AQ) If YES, please provide details on each incident. Include the date of the incident, location (city/state), police agency involved, the offense alleged, and the disposition and punishment. Remember to include offenses while you were a juvenile. If NO, type “N/A”.

AR) List ALL traffic citations that you have received as an adult OR a juvenile, regardless of the disposition. Include the city and state in which it occurred, the date, the offense alleged and the disposition of the offense. Do not include parking tickets. Type “N/A” if none.

AS) List below ALL drivers’ license suspensions and/or revocations that you have received. Include the reason for the suspension/revocation, the city and state in which it occurred, the date and the disposition of the offense. Type “N/A” if none.

AT) Have you EVER been questioned by a law enforcement official (including court officials) for ANY reason? Include any incident as a juvenile or as an adult.

AU) If YES, please provide details on each incident. Include the date of the incident, location (city/state), police agency involved, the offense alleged, and the disposition and punishment. Remember to include offenses while you were a juvenile. If NO, type “N/A”.

AV) Have you EVER attended ANY court proceeding or counseling regarding school discipline or criminal matters? Include any incident while attending school as a juvenile or as an adult.

AW) If YES, please provide details. If NO, type “N/A”.

AX) Have you EVER stolen, illegally acquired, misappropriated, or shoplifted ANYTHING as a adult OR as a juvenile (whether detected or not)?

AY) If YES, please provide details. Include what was taken, the approximate value, if you were an adult or juvenile, and the circumstances that led to you taking the item(s). If NO, type “N/A”.

AZ) Have you EVER knowingly or inadvertently been in possession of ANY stolen property?

BA) If YES, please provide details. Include what you were in possession of, the approximate value, if you were an adult or juvenile, and the circumstances that led to you taking the item(s). If NO, type “N/A”.

BB) Have you EVER committed or been present during the commission of any computer crimes, whether as an adult or a juvenile? This includes, but is not limited to computer hacking, illegally downloading of music or videos, or any other types of computer fraud.

BC) If YES, please provide details. Include the date of each incident, location (city/state) and the circumstances involved. If NO, type “N/A”.

BD) Have you EVER viewed, downloaded, shared, or distributed ANY form of known child pornography or photographs depicting known children in a sexual manner, whether as an adult or juvenile?

BE) If YES, please describe the circumstances in full, including websites. Include the date of each incident, how you got it, how many times, etc. If NO, type “N/A”.

BF) Have you EVER committed any sex offenses with a minor? This would include any acts as an adult or juvenile.

BG) If YES, please provide details. Include the date of each incident, location (city/state), ages, and the circumstances involved. If NO, type “N/A”.

BH) Have you EVER committed ANY act of domestic violence, against a spouse, significant other, or family member, whether as an adult OR juvenile?

BI) If YES, please provide details. If NO, type “N/A”.

BJ) Have you EVER committed any other sexual offenses, other than those previously disclosed, that would be a violation of the law? Do not include in your response consensual sexual conduct between adults, unless it involved the payment of money or other gratuities. This would include any acts as an adult or a juvenile.

BK) If YES, please provide details. Include the date of each incident, location (city/state) and the circumstances involved. If NO, type “N/A”.

BL) Have you EVER committed or been present during the commission of ANY criminal offense other than those disclosed in response to prior questions, whether or not detected or reported? This includes conduct or acts occurring while you were a juvenile. It includes such things as criminal damage, assault, fraud, trespassing, credit card fraud, weapons violations, under age purchase/consumption of alcohol, etc.

BM) If YES, please provide details. Include the date of each incident, location (city/state) and the circumstances involved. If NO, type “N/A”.

BN) Are you NOW or have you EVER been on parole or probation for any offense, criminal or civil, whether as an adult OR juvenile?

BO) If YES, please provide details. If NO, type “N/A”.

BP) Have you EVER had a warrant issued for your arrest for any criminal or traffic violations, whether as an adult OR a juvenile?

BQ) If YES, please provide details. If NO, type “N/A”.

BR) Do you CURRENTLY have ANY outstanding criminal or traffic warrants?

BS) If YES, please provide details. If NO, type “N/A”.

BT) Have you EVER used a prescription drug that was not prescribed to you?

BU) If YES, please provide details. If NO, type “N/A”.

BV) Have you EVER been involved in the illegal production, growing, sale, transportation, possession, distribution or purchase of marijuana, narcotics, and/or hallucinogenic drugs or any related controlled substances? This includes drugs purchased for personal use, sharing with friends, or joint purchases with others. This includes conduct whether as an adult OR a juvenile.

BW) If YES, please provide details. Include dates of ALL transactions. If NO, type “N/A”.

BX) Have you EVER used or experimented with ANY illegal drugs, whether as an adult OR a juvenile?

BY) If you have EVER used or experimented with MARIJUANA, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

BZ) If you have EVER used or experimented with HASHISH, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CA) If you have EVER used or experimented with COCAINE, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CB) If you have EVER used or experimented with CRACK COCAINE, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CC) If you have EVER used or experimented with METHAMPHETAMINE, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CD) If you have EVER used or experimented with SPEED, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CE) If you have EVER used or experimented with HEROIN, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CF) If you have EVER used or experimented with MORPHINE, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CG) If you have EVER used or experimented with OPIUM, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CH) If you have EVER used or experimented with LSD/ACID, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CI) If you have EVER used or experimented with ECSTASY, GHB, KETAMINE, or ROHYPNOL (specify all that apply), please provide the following information for all that apply: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CJ) If you have EVER used or experimented with OTHER HALLUCINOGENS (specify all that apply), please provide the following information for all that apply: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CK) If you have EVER used or experimented with INHALANTS (such as glue, paint, etc.) (specify all that apply), please provide the following information for all that apply: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CL) If you have EVER used or experimented with STEROIDS, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CM) If you have EVER used or experimented with PEYOTE, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CN) If you have EVER used or experimented with OTHER ILLEGAL DRUG OR SUBSTANCE (describe), please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type “N/A” if none.

CO) Have you received any disciplinary actions while at work, or, do you have any active investigations which may or may not result in discipline? If YES, please provide details on each incident. Include the date, violation or alleged violation, and the type of discipline received or expected discipline if known. If NO, type “N/A”.

ZC) Have you taken and passed the Typing Test with the Glendale Police Department with a score of 35 wpm or higher in the last six months?

ZD) If YES, you may use your prior score in this testing process. If you choose to use your prior test score, the Typing Test will be waived for you. If you choose to re-take the Typing Test, the new score, regardless if it’s higher or lower, will be used in this process. Please identify your preference:

YES, I want to use my last test score
NO, I want to re-test
I have not taken the Typing Test in the last six months

ZE) Which position(s) are you interested in being considered for?

Regular Status, full time
Contract status, full-time
Both regular and contact status, full time

If you were referred by a current City of Glendale employee for this position, please list their name below. If that does not apply, please enter N/A.

Did the offer of a hiring bonus play a role in your decision to apply for the position of Police Communications Specialist today?

Please explain some of the reasons that you chose to apply for a position with the City of Glendale.

Which position are you applying for?

Communications Specialist Trainee
In-State Lateral
Out-of-State Lateral

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