Nature of Work:
This is highly responsible, varied and complex telecommunications work, requiring the ability to multi-task in responding to emergency and non-emergency requests for service and assistance from the general public and emergency personnel in the field, through the use of the Central Square computer-aided dispatch (CAD) system, Radio Dispatch System, and other resources.
Work involves responsibility for receiving requests for fire/medical or police services or for information, and promptly and efficiently dispatching personnel and equipment in response to emergency calls or providing requested information. Duties include receiving requests for assistance from police officers and fire personnel in the field, processing their requests, and providing them with the resources to accomplish their tasks, which may include the operation of a fire/medical and police Emergency 911 system, radio and recorders, computer terminals, and the periodic testing of communications equipment. Answer calls from the public relating to information requests or calls for service. Disposition of calls is made in accordance with established procedures; however, an employee in this class must exercise good judgment, make immediate decisions, and know Bal Harbour’s local government operations, the fire or police protection system, and the geographical layout of the Village. Supervision and assignments are received from a superior in charge of the shift, both orally and in writing, and work is reviewed by observation, monitoring of the employee’s operation, and the review of reports and records.
Illustrative Examples of Essential Duties:
Knowledge, Skills and Abilities:
Education and Experience:
Essential Physical Skills:
Environmental Conditions:
Supervision Received:
Interested applicants should email their resume to: [email protected]
Bal Harbour Village offers a comprehensive benefits package, including vacation, sick time, paid holidays, group medical, vision, dental insurance, and life insurance.
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