Portland Streetcar Operations Supervisor (Supervisor I – NE) – Limited Duration Full Time

Job Appointment:  Full-Time
Streetcar Operating Hours: Mon-Fri. 05:00-00:30, Sat-Sun 06:00-23:30. Position responsible for covering vacation shifts and will be required to work nights, weekends, and holidays.  This position is considered Essential.
Work Location: Portland Streetcar, 1516 NW Northrup Street, Portland, OR 97209. This position also works outdoors in all weather conditions and involves frequent interaction with potentially disruptive members of the public; also requires alertness to potential hazards associated with working on the transit system. The duties of this position entail office duties and incident response on the streetcar system in city-owned vehicles. 
Benefit: Please check our benefits tab for an overview of benefits for this position.

This is limited duration recruitment. Persons appointed to limited-term positions will be designated as limited-duration employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources.      
 
Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Update application materials if needed.
 
Position Summary:
The City of Portland is seeking a Portland Streetcar Operations Supervisor in the Portland Bureau of Transportation (PBOT). The Portland Streetcar Operations Supervisor is responsible for planning, scheduling the daily operations, and assigning the work of TriMet personnel engaged in the daily operation of Portland streetcar vehicles.

What you’ll get to do:

• Direct and supervise the work of the assigned TriMet controllers, TriMet operators, and other city personnel from right of way locations.
• Provide in-person customer service and professional response to difficult passenger situations. 
• Operate Streetcar’s periodically, in service, in conjunction with labor contracts.
• Lead investigations and collect documents related to accidents and other service disruptions, in conjunction with ODOT SSO guidelines.
• Apply the Streetcar Agency Safety plan to daily activities; and responding to, day, evening or weekend operational problems or emergencies as required.
• Perform monthly required check rides and support other Rule Compliance Plan activities.
• Dispatch streetcars when the circumstances dictate.

About the Bureau:
The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit www.portlandoregon.gov/pbot.  The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community.

The following minimum qualifications are required for this position:

1. Experience applying transit and/or rail operation policies and procedures.
2. Knowledge of principles, methods, and techniques for investigating incidents, accidents, and/or service disruptions.
3. Experience in direct and effective supervision of employees, both represented and non-represented.
4. Ability to read and apply the principles of SMS and Agency Safety Plan; aimed at providing safe transit for the public and streetcar workers.
5. Experience using Microsoft Office applications.

Applicants must also:

• Obtain and maintain a DOT medical card within 6 months of hire. 
• A valid state driver’s license and acceptable driving record. 
• Pass a driver background check.
• Pass a pre-employment drug screen. Please note: This is a “safety sensitive” position and will be included in a random drug and alcohol testing pool. 
• Obtain a Department of Public Safety Standards and Training (DPSST) Private Security certificate within 60 days of hire with bureau assistance.

STEP 1: Apply online between September 4 – 18, 2023
 
Required Application Materials:

• Resume
• Answer to the Supplemental Questions (click on the Questions tab to preview the questions)

Optional Application Materials:

• Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.)

Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.  All applications must be submitted via the City’s online application process.  Do not attach materials not requested.   E-mailed and/or faxed applications will not be accepted.  
 
 Step 2: Minimum Qualification Evaluation: Week of September 18, 2023

• An evaluation of each applicant’s training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.
• Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.

Step 3: Establishment of Eligible List: Week of September 25, 2023

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.

Step 4: Selection (Interview): Early October

• Hiring bureau will review and select candidates for an interview.
• Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.

Step 5: Offer of Employment: Late October

 Step 6: Start Date:

• A start date will be determined after all conditions of employment have been met.

*Timeline is approximate and subject to change. 

Click here for additional information regarding the following:

• Veteran Preference
• ADA, Pregnancy, and Religious Accommodations 
• Work Status
• Equal Employment Opportunity

Salary Range/Equity Pay Analysis:  Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application.  It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.