Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.
To better serve our customers, we’re creating a culture that promotes employee growth, collaborative innovation, and inspired leadership. We are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!
COVID-19 Vaccination Policy:
On September 9 2021, President Joe Biden issued an executive order requiring the vaccination of employees at federal contractors. Premera Blue Cross, as a health plan within the federal employee benefits program, is designated as a federal contractor. Premera has implemented a new requirement for all employees, including telecommuters, to either show proof of being fully vaccinated from COVID-19 or have an approved medical or religious accommodation (based on a disability/medical condition or sincerely held religious belief), by January 1, 2022. From the onset of the pandemic, Premera has remained committed to the health and well-being of our employees, customers and communities.
As a new employee you will be required to show proof of being fully vaccinated within your first five days of employment or request an accommodation prior to your start date.
CURRENTLY HIRING FOR THE WEEK OF DECEMBER 6TH
As a Customer Service Representative in our Provider Services Group , you play an essential role in ensuring that our providers (Doctors, Clinics, Hospitals, etc.) are able to provide services to our members. Providers often have questions that they are not able to resolve themselves and you help resolve those questions by providing information, answering questions, and educating providers.
You will be executing a wide variety of tasks including managing inbound and outbound calls, conducting research on claim status, and investigating requests. Your hard work and commitment to provide service will ensure that providers feel that they have received the level of support they expect. Occasionally, issues will require additional support and you will escalate them appropriately. You will also document all your work to ensure that we able to ensure accuracy, identify trends and improve overall processes.
What you will do:
What you will have:
Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.
If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at firstname.lastname@example.org or via phone at 425-918-4785.
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