Premier Dermatology Hiring for Front Desk Receptionist Job at Wellesley Hills, MA Full Time

Come join a growing Medical and Cosmetic Dermatology practice in Wellesley, MA. Premier Dermatology is looking to hire a highly motivated Front Desk Receptionist to provide exceptional customer service to our patients.

Premier Dermatology is a growing practice founded by Dr. Melissa Burnett, who has recently been nominated as one of Boston’s Top Docs by Boston Magazine. We treat all ages of patients and thrive on providing a calm, professional and happy environment.

We are looking specifically for a candidate that will bring experience, excellent customer service skills, creativity, outstanding work ethic, coupled with creating long lasting relationships with our patients to ensure they have a wonderful experience.

Responsibilities:

Greeting patients in a friendly manner

Identify and assess customer’s needs to achieve satisfaction

Build sustainable relationships and trust with patients through open and interactive communication

Manage large amounts of incoming calls

Responding to email inquiries from our website

Provide patients with support and guidance as needed

Collect co-pays and co-insurance at the time of patient’s appointments

Schedule initial and follow up appointments for physician’s, and nurse practitioner

Scan patient records into medical chart

Confirming Cosmetic Appointments

Preparing cosmetic charts

Skills:

Proven customer support experience

Strong phone contact handling skills and active listening

Excellent communication skills

Ability to multi-task, prioritize and manage time effectively

Help with social media

Requirements:

Knowledge with Microsoft office suite preferred

Knowledge of HIPPA

Experience with EPIC

Ability to perform multiple tasks in busy medical setting

Experience of administrative support in a medical setting

Job Type: Full-time

Pay: $20.00 – $23.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift

Education:

• Associate (Required)

Work Location: One location