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Full Job Description
Intake Specialist
First point of contact for Care to Care (Stanson) network providers, physicians and members. Serve as liaison between Care to Care (Stanson) provider networks, physicians, and Health Plans. Ensure that both internal and external customers receive a level of service that exceeds their expectations. Intake Specialist will utilize two methods of communication (inbound and outbound calls) and written correspondence. Respond and resolve questions and problems from network providers and imaging centers and/or facilities, members, and referring physicians. Intake Specialist also receives inbound calls on follow-up to existing authorization request either in process or processed.
What we’re looking for:
Required Qualifications
Work Experience:
Years of Applicable Experience – 1 or more years
Skills & Experience:
Claims Analysis, Customer Service, Health Care
Education:
High School Diploma or GED (Required)
Preferred qualifications
- One (1) year experience as an Intake Specialist or equivalent position in a multi-function Contact Center setting
- One (1) year experience in a medical setting preferred.
- Experience with computer operation, automated database and standard PC business software including electronic mail, intranet and industry standard applications. Data entry experience, with multiple screens, is a plus.
Premier’s compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier’s internal salary range for this role is $34,000 – $64,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Employees also receive access to the following benefits:
- Health, dental, vision, life and disability insurance
- 401k retirement program
- Paid time off
- Participation in Premier’s employee incentive plans
- Tuition reimbursement and professional development opportunities
Premier at a glance:
- Ranked #1 on Charlotte’s Healthiest Employers list for 2019, 2020 and 2022, and 49th Healthiest Employer in America (2022)
- Named one of the World’s Most Ethical Companies® by Ethisphere® Institute for the 13th year in a row
- The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
Employees receive:
- Perks and discounts
- Access to on-site and online exercise classes
- Paid time off to volunteer in their communities
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, gender, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status, disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to
or contact Premier Recruiting at 704.816.5200.
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