Presidio Government Solutions, LLC Hiring for Video Collaboration Engineer at United States Full Time

The key objectives of the Video Collaboration Engineer (VCE) are to understand and implement the technical requirements of Collaboration projects, which include VoIP, Video, Presence, Customer Contact and Collaborative Applications. The VCE is to work with the Senior Collaboration Engineers (SCEs) to understand project process, lifecycle and documentation. They need to strive toward the precise execution of the process and documentation and to participate in the improvement thereof.

Responsibilities:
Obtain and retain manufacturer certifications based on organizational and personal objectives. (Defined with the assistance of the Team Lead)

Receive and follow the tasks as provided by the Senior Collaboration Engineer, update any required documentation and to have the SCE review your work.

Stay current with technology trends, customer needs, and market demand.

Learn the following based on specialty; routing, switching, site surveys, video endpoints, video infrastructure, QOS, Core Unified Communications, Enterprise Content Management, Presence and / or Customer contact applications

Participate in a well-organized team environment based on the following values:

Ownership

Business Comprehension (Professionalism and Certifications)

Dependability

Learn to understand the customer environment (technical and political) and when escalation to the Team Lead is appropriate.

Participate in the modification and continual improvement of the both the professional services project documentation and the project implementation processes

Implement the project processes and documentation

Ability to troubleshoot integrated technology issues and maintain an accurate record

Serve the Customer to Presidio?s professional standards

Complete other duties/tasks as assigned