Prince George’s County, Maryland Hiring for Administrative Aide 1A at Largo, MD Full Time

Come join our team!

About The Position

This is a dually allocated entry-level secretarial/administrative position whereby the incumbent performs a wide variety of office support work for the Director’s Office staff. Duties include answering incoming calls to the Director’s office, resolving inquiries or concerns, and accurately transferring to appropriate staff for assistance.

Greet all visitors, maintain the reception area, conference rooms, and break room, and maintain and order office supplies. Typing, using word processing skills, maintaining logs, various reports, and records, maintaining logs, and electronic filing systems. Enters work orders, service requests, and other related duties. All work is performed under the supervision of the Executive Administrative Aide.

Examples of Work

What You’ll Do

• Answering phones using the AWS system. Answers phones using courteous telephone techniques.
• Screens telephone calls to answer questions relating to office or department operations; determines which requires the direct attention of the Director, Deputy Director, or Supervisor and which should be referred to other staff members.
• Scan and log mail, route to appropriate Division, and track response.
• Willingly and cooperatively performs tasks and duties which may not be specifically listed in the class specifications or position description, but which are within the general occupational category and responsibility level typically associated with the employee’s class of work.
• Maintains electronic filing systems and logs to ensure that documents are readily retrievable.
• Provides administrative support for the Director’s Office.
• Enters work order tickets and OIT Service Request.

Qualifications

What You’ll Need:

• High school diploma or G.E.D. certificate with coursework in typing, office practices, or other related clerical subjects; plus
• One (1) year of advanced diverse and/or technical clerical experience which must have involved working with the public for at least six (6) months.

Preferred Qualifications

• Ability to communicate effectively both orally and in writing.
• Ability to deal courteously and effectively with others.
• Experience with electronic permitting/licensing systems.
• Experience with database tools, creating and executing reports.
• Considerable knowledge of secretarial practices and procedures to perform advanced secretarial/administrative duties.
• Skill in the operation of a variety of standard office equipment.
• Ability to use tact, diplomacy, and discretion in performing office duties and to maintain confidentiality when necessary.
• Ability to conduct research and prepare accurate reports.
• Ability to establish and maintain accurate files.

Additional Information

CONDITIONS OF EMPLOYMENT: Upon selection, the candidate must:

• Possess and maintain a valid driver’s license;
• Pass a pre-employment drug/alcohol test;
• Be willing to participate as an “essential” employee during emergency operations.
• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Participate as an “Essential” employee in the department’s snow and ice control program and other emergency or special activities as assigned.
• Applicants who meet minimum qualifications must pass an administered Administrative Aide exam. Applicants who have previously taken the exam on or after 2/1/2023, and passed, will not be required to re-test; instead, previous test scores will be used to receive the passing disposition.

DURATION OF ELIGIBILITY: Candidates will be selected from a temporary register of eligible candidates, which will become effective approximately four (4) weeks after the closing date. Once a selection has been made, the register will expire.

ELIGIBILITY TO WORK: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to show and verify authorization to work in the United States.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/e-verify.

Internal Applicants: If you are a current Prince George’s County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED

Prince George’s County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity in the Workplace