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$2500 Sign-on Bonus!
Tri-City is currently hiring to fill the position for Program Support Supervisor. Under administrative direction, the Program Support Supervisor, is to supervise, coordinate, plan, organize, and direct the activities of the Centralized Scheduling Department; and perform other duties as assigned. This position will report to the Clinical Program Manager.
This position will perform the following essential duties, including, but not limited to:
- Create and develop process guides in collaboration with the Clinical Program Manager.
- Assist in the management of centralized scheduling and coordinate with various clinical departments on tasks related to client care and support services.
- Triage and address client/consumer concerns.
- Assist Clinical Program Manager to determine type and frequency of training needs for the department.
- Act as interim supervisor in absence of the Clinical Program Manager, including daily management to staff and schedules.
- Complete performance evaluations of staff.
- Tracks and maintains records, logs, files, and other forms of information, including various demographic reports, & room schedules.
- Act as Primary Agency contact and trainer for Language Line translation services.
- Perform other duties as assigned.
Ideal Candidate
Qualifications:
Education:
- Bachelor’s Degree in a related field AND at least 2 years of supervisory experience in a behavioral health setting. Experience in electronic health record management system and Microsoft Office 2013 – 2016 is required.
Preferred candidates will have the following:
- Bilingual fluency in English/Spanish or any other language.
- Electronic Health Record Specialist and/or certification.
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FULL-TIME EMPLOYEE BENEFITS:
NEW! Sign-on Bonuses: $2500 for eligible positions.
Merit Salary Increases: Annually based on performance, budget availability and supervisor approval.
CalPERS Pension: 2% @ 55 for Classic Members and 2% @ 62 for PEPRA Members; employee contributes 7% for Classic and 6.75% for PEPRA. No Social Security.
Vacation: 80 hours per year, increasing with years of service with a maximum of 240 hours; cash out option available.
Sick Leave: Full-Time employees = 88 hours per year with no cap.
Holidays: 11 paid holidays per calendar year plus an additional 16 hours of Floating Holidays.
NEW! Longevity Pay: $2500 at 5 years of service; $5000 at 10-35 milestone years of service.
REVISED! Flexible Work Schedule: 9/80, 4/10 and/or intermittent teleworking, where applicable and approved by supervisor. **
Health Insurance: Medical (Kaiser HMO), dental (MetLife PPO) and vision coverage (EyeMed) of which 80% is paid by Tri-City Mental Health Authority (TCMHA).
Life Insurance: Paid at one times annual salary, paid by Tri-City MHA with additional optional coverage available.
Deferred Compensation (457b): Available to interested employees; no employer match.
Additional Optional Benefits: EAP, FSA, STD/LTD & ADD, Bilingual Incentive Pay, On Call Pay, Employee Referral Fee Program, Loan Forgiveness, Credit Union available through CU of So Cal, paid time off for Continuing Medical Education (CME) and more.
**Availability of flexible schedule and days of regular day off is dependent upon the needs of the Department and approval from Management.
