ProMassage & Chiropractic Hiring for Medical/Chiropractic Front Desk Receptionist Job at Robertson, TN Full Time

ProMassage & Chiropractic is looking for a friendly, energetic, engaging individual to be our Front Desk superstar. The receptionist position is the face of our business. You will lead customer service effort for potential clients and current members. This position is critical to ensuring that our clients experience is nothing other than outstanding. We want to have YOU as part of our team and be able to grow with us.

Our ideal candidate would be a warm professional with high energy, exceptional interpersonal skills and proven track record in sales. You must have a strong work ethic, are efficient at multitasking and can prioritize tasks. You thrive in a fast-paced, collaborative environment. You are a people person that is a dependable team player. You always treat others with kindness and respect.
Job Responsibilities

• Being the first and final face of hospitality, whether on the phone or in the clinic
• Welcome and greet members/guests upon arrival
• Exceptional , Selfless customer service
• Maintain a professional, clean and sanitized work environment & appearance
• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
• Answer phones & book appointments
• Maintain accurate amount of cash in register
• Accurately book, change and cancel appointments.
• Properly open and close each day .
• Check patients in and out
• Scanning of documents
• Keep EHR and CRM updated
• Promote health/wellness benefits of chiropractic, massage and our other modalities
• Sell memberships, packages and retail products. As well as promote special events and/or discounts available.
• Attending local marketing events, promoting Promassage & Chiropractic , and engaging in cross-marketing activities.
• Provide detailed descriptions of services, enhancements, retail products, appointment cancellation/change policies, memberships, and parking information with any applicable challenges.
• Utilize computers with skill and proficiency and only for business purposes.
• Working as a team with our Managers and providers to create an environment where clients are the center of the world
• Maintains strictest confidentiality; adhere to all HIPAA guidelines/regulations
• Perform various other duties as assigned

Qualifications:

• High school diploma or equivalent.
• Must have at least two years of experience as a Medical Receptionist
• Prefer at least 2 years of sales experience

What’s in it for you?

• Hourly wage between $15-17 hourly plus commissions
• Free massage monthly
• Free Chiropractic Care and modalities
• Employee discount on products
• Employee discount for treatment of immediate family members
• Fun, professional, high energy work environment

To apply please send your resume and a cover letter explaining why you think you would be a good candidate for this job.

Job Type: Full-time

Pay: $15.00 – $19.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Application Question(s):

• Please send cover letter stating why you think you are the best person for this position.

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 2 years (Required)
• Sales: 2 years (Preferred)

Work Location: One location