ProMed Staffing Resources Hiring for Customer Service Representative at   New York,NY Full Time

Description

• Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
• Track and document all inquiries using the applicable systems.
• Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.
• Complete associated tasks according to the established guidelines.
• Perform all other duties assigned by management.

Qualifications:

• At least 1 year of customer service or call center experience
• Must have a high school diploma/GED
• Must be bilingual

To apply, email your resume to [email protected] or call us at (212) ###-#### for more information.

Posted on :
2021-09-19T08:03:12Z