Ohio’s largest University Healthcare System seeking a Cisco Engineer!
The UC Engineer ensures efforts are in alignment with the IT Business Technology Solutions to support customer-focused objectives and the IT Vision, a collaborative partner delivering innovative ideas, solutions, and services to simplify people’s lives.
As a UC Engineer you ensure maximum availability and functionality for IP Telephony operations. You are responsible for evaluating and implementing VoIP hardware and software as well as developing and implementing a call center technology strategy. Ensuring maximum availability of our communications facilities is your main responsibility.
While achieving availability and performance objectives by providing analysis, design, support, and implementing projects you are sure to be consistent with the company’s policy and procedures.
Job Responsibilities:
· Provide superior customer service utilizing a high-touch, customer centric approach focused on collaboration and communication.
· Contribute to a positive team atmosphere.
· Innovate and create value for the customer.
· IP Telephony (Voice over IP) environment to ensure maximum availability and functionality for IP Telephony operations.
· Administrator for Cisco Video Conference environment to ensure maximum availability including endpoints.
· Administrator of Cisco products: Call Manager, Unity, Presence, PCCE
· Main UC Engineer taking care of all tickets for support issues
· Collaborate with colleagues to support company and departmental goals and objectives
· Requires being onsite for support (Monday – Friday)
Essential Background Requirements:
Education: College diploma or 2-year associates degree in the field of Computer Science/Engineering or Information Systems.
Experience:
Cisco Expressway, Cisco Unified Border Element
Cisco IOS Gateways with Media Gateway Control Protocol (MGCP) and Session Initiation Protocol (SIP)
Cisco Jabber, Cisco Mobile & Remote Access, Packaged Contact Center Enterprise (PCCE) including Cisco Finesse
Cisco Unified Communications Manager (CUCM) and Cisco Unity Connections Voicemail
Microsoft Teams
Key Skills/Competencies:
The following certifications are strongly preferred:
The following certifications are a plus:
15 Week Contract
Onsite
$45-55/hr
Job Type: Contract
Pay: $45.00 – $55.00 per hour
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
Report
Job Details Full-timeEstimated: $77,000 – $100,000 a year1 hour ago Benefits Dental insurance Health insurance Flexible schedule Referral program 401(k)...
Apply For This JobJob Description Scathain is an industry leading design and build firm based in downtown Milwaukee.Our mission is to exceed customer...
Apply For This JobBusinesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Title: Telecommunications Engineer Duration: 3 Months with possible extension Location: Remote Description: · The Telecommunications...
Apply For This JobGreetings, I have a job opportunity for you, please find the Job Description below. If you are interested, please share...
Apply For This JobJob Description Roll & Hill is seeking a Senior Product Development Manager with a high degree of technical skills in...
Apply For This Job