QualX Corporation Hiring for Release of Information Clerk at Palo Alto, CA Full Time

OVERVIEW

The ROI Clerk (Release of Information Clerk) is responsible for processing all incoming requests for medical records such as duplicating records, retrieving documents from electronic health records, duplicating work from Radiology files, and other duties as assigned.

DUTIES AND RESPONSIBILITIES

• Order, pull and duplicating records from paper charts
• Retrieving documents from electronic health records and saving to a CD
• Distributing work created from duplicated Radiology imaging, if requested
• Ensure valid authorization is present to complete ROI requests
• Providing customer service to VA Veterans and associates
• Duplicating records from paper charts typically includes the following processes. Actual steps may vary depending upon the client’s unique requirements: o receiving assembled records and matching with requests o reviewing the request for verification that it meets client and legal requirements for release o notifying client or requestor if the request is not compliant with defined requirements o identifying what needs to be released in accordance with request o disassembling the record and copying documents in accordance with request o notating missing dates of service or reports not available as requested on the release o reassembling the record and returning it to the appropriate Representative for filing o duplicating paper to paper or paper to electronic file for release on electronic media such as a CD o preparing documents to be mailed from government mail facilities o work flow monitoring and performance reporting.

REQUIREMENTS

• High School Diploma or GED
• Familiarity with medical terminology
• Working knowledge of ROI laws
• At least 6 months of medical records experience (may include photocopying, processing, filing or ROI)
• Excellent written and verbal communication skills
• Ability to work independently, follow detailed instructions with little supervision
• Detail-oriented
• Excellent customer service
• Basic computer skills
• Ability to lift/carry 25 lbs www.qlxcorp.com

Job Types: Full-time, Contract

Pay: From $24.15 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Medical Release of Information: 1 year (Preferred)

Work Location: One location