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The Freight and HAZMAT Logistics Specialist (AeroRide) facilitates time critical logistics plans on a daily basis in the Aerospace Industry. The AeroRide Specialist ensures that heavyweight, oversized, freight and dangerous goods arrive as fast as possible for our customers.
YOUR ROLE
By planning and executing the fastest method of transport from point A to point B via ground or air you ensure our customers don’t miss a beat.
YOUR RESPONSIBILITIES
Aid and assist clients in all phases of job preparation
Answering the phone in a professional and timely manner. A good telephone manner is essential
Work closely with Quick offices, service partners and Q/A representatives to ensure continuous follow-up
To take job orders from clients, that include routing, classifying of service type, establishing a deadline
To assist in providing clients with continuous notification and follow-up (which includes flight and customs delays, proof of
deliveries, charges, resolutions, etc)
Tracking and tracing shipments & Monitoring job alarms
Familiarize yourself with all special services we can offer and ensure customers are given all options available
Set up and organize special deliveries
Help develop and maintain relationships with clients
Demonstrate ability to work through problems with service partners with minimal assistance
Customer support, quote, & research
Ensure compliance with company policies and procedures
YOUR SKILLS AND EXPERIENCES
Experience with air freight and ground freight.
Knowledge of Dangerous Goods/Restricted Article Regulations
Proficient in Microsoft Office (Word, Excel, PowerPoint & Outlook)
Excellent knowledge of transportation encompassing LTL and truckload modes.
Knowledge of geography and time zones.
Ability to handle details, work in a fast-paced environment, and solve problems in a timely manner.
Excellent time management with the ability to organize and manage multiple priorities.
Ability to establish and maintain a professional work environment
Demonstrate written and verbal communication skills
Strong interpersonal skills
Must be able to work flexible schedule to a 24/7 operation
Strong team player
Extensive Customer service experience
GOOD REASON TO JOIN
Quick offers competitive wages, health benefits, retirement benefits and numerous other supplemental insurances including company paid Life and Disability insurance.As part of the Kuehne + Nagel group of companies, joining our organization brings a wealth of opportunities to grow and expand your career.
CONTACT
Quick Group Human Resources
[email protected]
Quick International Courier
QuickSTAT
Quick Specialty Logistics
Sterling Global Aviation Logistics
A Kuehne+Nagel Company
Sterling is the aerospace and aviation industry’s premier logistics company, whose focus is on getting grounded planes back in the air as quickly as possible. Specializing in AOG (Aircraft on Ground) situations, Sterling’s team of logistics specialists work to ensure critical aircraft parts – not matter how large or small – are delivered where and when they’re needed.
