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Description
*Must live in Dallas area. Training is in-office for the first 1 1/2- 2 months then the role transitions to work from home indefinetly. The Contact Center Specialist is responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.This is a temp-to-hire opportunity with a large healthcare system!Hours are Monday – Friday from 8 AM – 5 PM, must have flexibility to work an 8 hour shift between 7 AM – 7 PM CST.Pay is $17 per hour.If you are interested, apply today and send your resume to: [email protected] role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.
salary: $17 – $17 per hour
shift: First
work hours: 8 AM – 5 PM
education: High` School
Responsibilities
Position is customer service (not patient facing). It entails:
- Answering incoming calls and electronic requests from patients, family members and other parties
- Register new patients
- Schedule healthcare appointments
- Verify insurance
- Answer questions and provide general information about the facility
The essential functions of this role include:
- working in a smoke free environment
- Skills
- Call Center
- Appointment Scheduling
- Basic Computer Skills
- Healthcare (1 year of experience is preferred)
- Customer Service
- Qualifications
- Years of experience: 0 years
- Experience level: Entry Level
- Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad’s client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
