On site in Syracuse, NY.
Shift Differentials
Rapid Response offers shift differentials for hours worked outside standard business hours. The hours and pay schedule eligible for a shift differential are outlined below.
About the Role
The Alarm Operations Supervisor is responsible for supporting and leading our Control Center Specialists while they are focused on saving lives and protecting residential and commercial properties. The Operations Supervisor will be prepared to aid in all emergency dispatches and circumstances that require an escalated response. The Supervisors will focus on real-time data metrics to ensure the department is properly aligned and meeting customer service and service level expectations. Our Supervisors lead by example and are consistently dedicated to the company mission, of protecting life and property.
What to Expect
Basic Qualifications
Preferred Qualifications
What awaits you at Rapid Response
COVID-19 Requirements
About Us
Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting residential and commercial properties. Whether it’s a fire at a family house, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our “heroes” are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.
Additional Information
Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. EOE, including disability/veterans.
INDRR4
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