ReBath Metro-Detroit Hiring for Operations Coordinator Job at Troy, MI Full Time

Operations Coordinator

Re-Bath Michigan

Troy MI

Full-time

On-Site (Not remote)

Benefits

Dental insurance

Health insurance

Vision insurance

Paid time off

Brand new stylish office and showroom

Large workstation with electric sit/stand desk

Job Location

We have just moved into a beautiful, spacious new office with easy access to I-75 in Troy! All of our workspaces feature large, customizable electric sit/stand desks, new chairs, and two new, extra-large monitors. Schedule is Monday through Friday, and start time is 9:00am.

Job Description

Re-Bath Michigan is the largest bathroom remodeling company in the state, and we are growing! We are upgrading and digitizing many of our processes, such as our new iPad-based sales platform, and our new expense/receipt tracking system. To help implement and maintain these new systems, we’re creating the brand-new position of Operations Coordinator. This new associate will perform a wide-ranging combination of tasks, including:

· Function as the super user, administrator and in-house technical support for all of our new programs and apps

· Train associates both in person and over the phone

· Offer technical support to other associates when needed, both in person and by phone/email/Teams

· Create and organize training documents and procedure manuals for each of the new apps/systems

· Act as liaison for all external software support teams

· Become subject matter expert within our Salesforce environment

· Coordinate with Accounting department whenever needed, by phone/email/Teams or in person

· Assist the Office Manager, Marketing Manager, and leadership team with any tasks needed

· Other duties as assigned

Technical Qualifications

• Technical support experience: 1 year (Nice to have but not required)
• Microsoft Excel (Intermediate to Advanced skills), including pivot tables
• Salesforce experience preferred
• Certify or other expense tracking software (nice to have)
• Leap or other sales platform software (nice to have)
• Ability to lead implementation of new apps and/or software as needed
• Highly proficient with Microsoft Office and digital devices
• Basic ing and presentation skills
• QuickBooks experience (nice to have)

Other Qualifications:

· Patience is key! Our associates have all different levels of technical ability so your training style will need to be very flexible.

· Strong willingness to learn the business needs and processes

· Attention to detail, highly organized and strong work ethic

· Demonstrated problem-solving abilities

· Ability to successfully multi-task and prioritize work across several active projects

· Excellent verbal, written, and interpersonal skills

· High School Diploma (or equivalent) required

· Bachelor’s preferred

· Driver’s License or State ID (required in order to be registered on our partner sites)

· Ability to lift up to 10 lbs.

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

About Re-Bath:

Re-Bath is the nation’s largest bathroom remodeling company with locations in nearly every state. We have been in the Home Remodeling & Manufacturing Industry for 40 years providing top-notch bathroom remodeling services to our customers. From design through completion, we are there every step of the way!

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Troy, MI 48083: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location