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Job Description
The Account Supervisor/Director is responsible for enhancing the image and reputation of Red Banyan through the successful development, maintenance and growth of both client accounts and staff.
- Manage day-to-day client relationships and workflow to ensure that the team meets and exceeds client expectations as outlined in the scope of work for each client
- Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
- Serve as a role model to other team members
- Monitor, engage and provide strategic counsel to clients
- Develop strategic and creative integrated PR initiatives
- Lead client teams, serving as the client-facing representative of Red Banyan
- Fulfill tactical plans for clients
- Keep track of deadlines and ensure all work is completed in a timely manner
- Participate in preparation of new business pitches, proposals and/or presentations
- Train and develop client services staff
- Lead brainstorming efforts for events, outreach and other ways to add value for clients
- Pitch stories and achieve consistent and demonstrable earned media results
- Leverage existing press relationships, and constantly cultivate new contacts
- Develop and maintain strong relationships with clients, including attending meetings with clients, as required
- Follow key trends by keeping abreast of each client’s industry, competition and coverage
- Contribute to business growth through introducing existing clients to new capabilities
- Generate new business leads and strategize how to drive more client engagements
Job Type: Full-timeBenefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
Education:
- Bachelor’s (Preferred)
Experience:
- strategic communications: 5 years (Preferred)
- management: 2 years (Preferred)
Work Location:
- Fully Remote
